kbilly70
New member
Some of the responses here mystify me.
My phone creaks/flexes along half the back right side of my 920. You can clearly hear it every time I pick up the phone or if I even move the phone in my hand and it gets worse each day. This is a build/quality issue. Yet many on here are basically saying quit whining, you are overreacting, nothing is perfect. And they are right, nothing is going to be 100% perfect.
However, I paid $450.00 USD off contract as I was not eligible for upgrade with AT&T. To me that is not a "little amount", although for some it may be. What about the people that are on contract? They are stuck with the phone for roughly 18 months. That "little amount" they pay over those 18 months is not so little when they have to use a possibly defective device for all those months. Yet some on here seem to think it's wrong that they expect to have a quality product. Why?? Why shouldn't we expect a quality product? Because quality control is so costly? Don't you think the lack of quality control and possible defective devices is worse for Nokia then replacing a number of handsets that aren't up to snuff? And just because your device might be "ok", doesn't mean the other guys or gals is.
My phone creaks/flexes along half the back right side of my 920. You can clearly hear it every time I pick up the phone or if I even move the phone in my hand and it gets worse each day. This is a build/quality issue. Yet many on here are basically saying quit whining, you are overreacting, nothing is perfect. And they are right, nothing is going to be 100% perfect.
However, I paid $450.00 USD off contract as I was not eligible for upgrade with AT&T. To me that is not a "little amount", although for some it may be. What about the people that are on contract? They are stuck with the phone for roughly 18 months. That "little amount" they pay over those 18 months is not so little when they have to use a possibly defective device for all those months. Yet some on here seem to think it's wrong that they expect to have a quality product. Why?? Why shouldn't we expect a quality product? Because quality control is so costly? Don't you think the lack of quality control and possible defective devices is worse for Nokia then replacing a number of handsets that aren't up to snuff? And just because your device might be "ok", doesn't mean the other guys or gals is.
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