[ISSUE] Xbox One Smartglass app remote not working

[dKp1977]

Hey guys,

is it just me or is Xbox One Smartglass currently having issues? I'm talking about the remote controller feature. It doesn't accept any input anymore. Every other part of the app is working perfectly fine though. I tried uninstall/reinstall with both, the official version and the beta release. Anyone else experiencing the same?

 

[gMaesterUK]

Looking at the Xbox Status Page (https://support.xbox.com/en-US/xbox-live-status), there are a few issues, so might be related??

G.

 

[dKp1977]

Looking at the Xbox Status Page (https://support.xbox.com/en-US/xbox-live-status), there are a few issues, so might be related??

G.

Possibly.. But Smartglass isn't even listed there. And I wouldn't expect to have the remote commands go through external servers. There's no lag at all, so my take is Smartglass is only using the internal network for that. I could of course be wrong though.

 

[bobsentell]

Today? Mine works fine. Might want to try to do a cold reboot of your Xbox One or reinstalling the smartglass app.

 

[dKp1977]

Today? Mine works fine. Might want to try to do a cold reboot of your Xbox One or reinstalling the smartglass app.

I've done all this already prior to creating the topic. Didn't solve it. It's apparently my device acting up for some reason. -_-

 

[Soundtweaker]

Having this issue as well on 2 dif phones with the smartglass app and the beta version of the app.

 

[Nathan Plants]

Hey guys,

is it just me or is Xbox One Smartglass currently having issues? I'm talking about the remote controller feature. It doesn't accept any input anymore. Every other part of the app is working perfectly fine though. I tried uninstall/reinstall with both, the official version and the beta release. Anyone else experiencing the same?

 

[Kalen Jorgenson]

My lumia 1520 works on the Xbox home page, but when it comes to using apps it won't be able to control them.