Lockscreen keyboard bug

[4everForever]

I noticed that most of the time the problem only happens when the application, WeChat shows the msg preview or toast notification while i'm unlocking the screen, I re-enable the double tap now and disable the msg preview in the WeChat see how it goes.

ok, after re-enabling the double tap function, the problem comes back, so I pretty confirm the problem is caused by the double tap..and I don't believe only both of us have this problem, maybe there are other ppl having the same problem just they never reported here

 

[michail71]

I noticed that most of the time the problem only happens when the application, WeChat shows the msg preview or toast notification while i'm unlocking the screen, I re-enable the double tap now and disable the msg preview in the WeChat see how it goes.

I don't even have WeChat but I have noticed the problem seems worse after it has been in standby for a while.

 

[michail71]

ok, after re-enabling the double tap function, the problem comes back, so I pretty confirm the problem is caused by the double tap..and I don't believe only both of us have this problem, maybe there are other ppl having the same problem just they never reported here

Well, I never had screen sensitivity issues and that is the most popular thread here. I'm sure you know how irritating this bug is.

Nokia is usually quick to fix bugs. Hopefully they are on this.

 

[Aditarya]

Same thing happens even with my lumia 1520.
After lowering screen sensitivity the occurrence of this issue has reduced.

 

[yafsou]

Eh guys, I'm also experiencing the same issue on my 1520 and I have double tap to wake enable

Sent from my RM-937_eu_france_219 using Tapatalk

 

[4everForever]

Eh guys, I'm also experiencing the same issue on my 1520 and I have double tap to wake enable

Sent from my RM-937_eu_france_219 using Tapatalk

try disabling the double tap, it solves mine after I disabled the double tap..ao sad I have to disable it..really like the double tap..how next firmware update would solve this..

 

[michail71]

Given all the Nokia updates this week I've turned it back on to see if the bug has been fixed. I'll report back if it's still broken or not.

 

[michail71]

Nope, the bug is still there 2/21/2014. I hope it gets fixed in 8.1 as I think it's supposed to be in the core firmware.

 

[4everForever]

I tried, and us the problem still there..

 

[rocwest]

Count me in that group too. Infrequent but very irritating. I'm a little worried about getting locked out someday.

 

[michail71]

There was another Nokia update and this time around I've gone over a day without having the problem.

Perhaps it is fixed? Can anyone else confirm after updating all the latest Nokia updates?

 

[michail71]

There was another Nokia update and this time around I've gone over a day without having the problem.

Perhaps it is fixed? Can anyone else confirm after updating all the latest Nokia updates?

It came back, though it doesn't seem to be as bad this time. Since this will be a feature of 8.1 I hope they get it worked out.

 

[michail71]

I've had it back on for a day now with WP8.1 Developer Preview and so far it appears to have been fixed.

 

[michail71]

Nope, 8.1 did not fix the issue. They should just pull double tap to wake from this phone.

 

[michail71]

Actually it has improved a considerable amount. I still have double tap enabled and it has acted up twice on the lock screen.

But it still isn't totally fixed.

 

[augusto dibo]

I have the same problem. It has started with the last regular update, before 8.1 Preview. I had the phone since Jan 2014 and had no issues at all. Also, I do not have WeeChat app installed. I use Glance and Double Tap to wake, since I also use these settings on my Lumia 820 with 8.1 and have no such issues so far. On the 1520, sometimes pressing the X button on the keyboard to go back and delete the dots causes the screen to resize up, like if going from 1080 to 640 (VGA) on a PC screen. The only way to get out of this is soft rebooting the phone by pressing volume down and power keys, since the numbered keypad cannot be seen entirely on screen.

[UPDATE]

I did a hard reset, installing another firmware to my phone.
So far, 24 hours have gone and I had no issues.

. HISTORY
Bought mine from a seller in Amazon in Jan 2014.
I have found it to be a chinese Nokia 1520.1 model.
It worked perfectly, from Jan thru March.
In April I have joined the Preview for Developers program.
I did a firmware update, going from:
RM937_1028.3534.1343.0002_RETAIL_apac_hong_kong
to:
RM937_1028.3562.1402.0003_RETAIL_apac_hong_kong

Then I started to experience several issues:
-Bing search popping up randomly
-Screen and buttons freezing randomly
-Back button activated randomly
-Screen shaking up and down
-WPCentral and Magnify BETA apps judders when scrolling
-Sometimes pressing the X button on the keyboard to go back and delete the dots causes the screen
to resize up, like if going from 1080 to 640 (VGA) on a PC screen. The only way to get out of this is
soft rebooting the phone by pressing volume down and power keys, since the numbered keypad cannot be seen
entirely on screen. Also, for the Screen and buttons freezing, the only way to get out was thru soft reset.

Later in April I have installed the Windows 8.1 Preview.
I was hoping this would fix things up.
However, the above mentioned issues continued.
The frequency of occurrence was about 10 times per day.

I use Glance and Double Tap to wake, since I also use these settings on my Lumia 820 with 8.1 and have no such issues so far.

. ACTIONS/SOLUTIONS
-Uninstall Glance and Touch apps, using the date trick.
Did not worked for me. It has improved though, only 2x a day.

-Hard Reset-
Firstly, I have backed up all data in the cloud.
Secondly, moved all Apps to the microSD card.

Then I have installed firmware:
RM937_1028.3534.1343.0001_RETAIL_eu_euro
This is the same version that came pre-installed with my phone, although the original version was apac region.
It did not solved the problems. I have started to see the back button and Bing search issues right after the installation, during the phone setup tutotial.

I have then installed firmware:
RM938_1028.3534.1343.0001_RETAIL_lta_brazil
I choose this because I live in Brazil.
I was worried, because my phone is RM-937 and could brick. But the installation was fine.
This has actually seemed to have fixed almost all the issues, so far. I say this because I had only one issue during these last 24 hours, which was the screen to resize up, like if going from 1080 to 640 (VGA) on a PC screen. However, it was momentarily and it was fixed after I have pressed the back button.

I am very happy since I am using all the features that I like - including Glance and Touch. All my Apps are back, running from the SD card, although I had to install those again in the phone and move again to the card. Also, the WPCentral and Magnify BETA apps judders/bumps issues when scrolling where all gone, surprisingly. There is a new issue for me, which was an -Audio pop that I have heard in two instances - one while opening the JAZZ Radio app and other just before hitting the answer button to a regular phone call. In the two instances I was using the headphones that came with the phone. However, I did never heard those pops before, since I bought the phone in Jan.

Hope my experience does help somebody. I know it is too early to tell if this has really solved the issues, but the results so far are very good. I will post any news on this front.

The resources that I utilized were:
- NaviFirm+ v3.2
- Nokia Care Suite-Product Support Toll for Store 5.0

v5.1.83.1414
- Tutorial HOW TO DOWNLOAD AND FLASH ALL WP8 NOKIA LUMIA STOCK ROM, by by Anaheiim, on http://forum.xda-developers.com/show....php?t=2515453