- Jun 2, 2014
- 20
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I received a Nokia 1520.3 that was swapped by Nokia service center yesterday. My old model was Nokia RM-938_Ita_Ita_905 which work fine expect white dots; the new model is Nokia RM-938_nam_canada_104.
The first thing I notice is that my new phone doesn't recognize the T-Mobile LTE, in the Setting, the maximum connection speed is only 3G which I used getting LTE. I also exchanged the SIM card in the T-Mobile store, still the same.
Another thing is, cannot update to Windows phone 8.1. I tried Hard reset, soft reset, use the Nokia Recovery Tool... still cannot get windows phone 8.1 update.
Please let me know your suggestions.
Thank you.
The first thing I notice is that my new phone doesn't recognize the T-Mobile LTE, in the Setting, the maximum connection speed is only 3G which I used getting LTE. I also exchanged the SIM card in the T-Mobile store, still the same.
Another thing is, cannot update to Windows phone 8.1. I tried Hard reset, soft reset, use the Nokia Recovery Tool... still cannot get windows phone 8.1 update.
Please let me know your suggestions.
Thank you.