Lumia 550 sms, wifi, and camera problem. Can I get some help?

[Windows Central Question]

Lumia 550 sms, wifi, and camera problem.

I'we bough the Lumia 550. I have these three problems:

1) Often it happens that I can't receive or send sms. It just say that it can't be done. When I restart the phone it works, but it happens again after a while. I checked all my sms settings and all are good.

2) Often I lose all wifi. The phone just can not find any network. So, again I must restart it and it seems that the problem is salved. But, it happens again after some time.

3) I bough a new Kingston class 10 16GB SD card and put it into the phone. When I was taking pictures it needed more than 10 seconds to make a photo. On phone's internal memory it works fine. But, I took the identical SD card from my Android phone and put it into Lumia 550 and now it has shorter time for processing a photo. The thing is, the SD card I bough for Lumia now works perfectly on my LG Android phone. So it is not broken. Perfectly good card.

I restarted the phone to factory condition (more than once) and that didn't fix these problems.

Does anyone have the same problems...?

P.S. Sorry for my English.

 

[clothduck]

Re: Lumia 550 sms, wifi, and camera problem.

I'm losing wifi a lot of the time and have to turn it off and on again. It will work for a while then lose it again. No problems with sms or camera though. I'm hoping they release some updates soon that corrects it. I kind of wish I hadn't been so keen to get the phone as soon as it was released because of this.

 

[API_Rock]

Re: Lumia 550 sms, wifi, and camera problem.

Hi, can you confirm me two things about the phone

1. Is it dual sim if yes then are both sim slot support 4G ?
2. Does it support USB OTG ?
3. Double tap to wake-up
4. Glance Screen

 

[libra89]

Re: Lumia 550 sms, wifi, and camera problem.

Hi, can you confirm me two things about the phone

1. Is it dual sim if yes then are both sim slot support 4G ?
2. Does it support USB OTG ?
3. Double tap to wake-up
4. Glance Screen

I don't have the phone, but from what I read, it has Glance screen. Double tap to wake sounds like something that needs to be added into the software.

 

[Neutrino SRB]

OK, here is an update.

I did factory reset again. In the beginning I had lost of wifi for a short time, and after that everything works just fine. No problems with sms. I restarted the phone a few times to see if it will work properly after that, because often after restart the phone would't work properly.

Problem that I have is with camera. It often won't capture that live part of a photo when on my SD card. And I said, it is class 10 Kingston card.

 

[Neutrino SRB]

Re: Lumia 550 sms, wifi, and camera problem.

I have single SIM.

I think it doesn't support OTG. Never tried.

No dpuble tap to wake up.

It has a glance screen (if that is a clock and some other notifications on screen when it is turned off).

 

[API_Rock]

Re: Lumia 550 sms, wifi, and camera problem.

I heard somewhere that it has dual sim, so may be country specific, also USB OTG should work as it is the part of NEW windows 10 mobiles

 

[Radek Sobotka]

Hello everyone.
My problem is the same and i find out the MicroSD card is that problem.
My 550 is only about 20minutes without problem, also you can look at the SIM settings. But after the time, you cannot send/recieve SMS, log on data network(that's why SMS not working), and at the SIM settings you can see only blackscreen.

I tried 3x factory reset, new SIM and finally, i got the microSD out. And everything is ok now.
So, i think, MS has serious problem here :/

 

[Xrzysioo]

Re: Lumia 550 sms, wifi, and camera problem.

I dont have any problems with my new 550 - just checked - USB OTG is not working on Lumia 550 - good job Microsoft...

 

[Ouail Aouattah]

the same happens for me... wifi bugs

 

[Globe]

I also experienced the problem of suddenly not being able to send and receive SMS on my new Lumia 550. Making and receiving telephone calls was OK. Restarts didn't help. I checked the SIM card (from Ziggo in The Netherlands) in my old iPhone 4S and everything worked fine.
I then put the SIM card back in the Lumia, but the problem continued to exist.
Finally, and that solved the problem, I performed a factory restart restoring backed-up information from 2 days ago. To my surprise this went fairly quickly. Some App-updating followed.
Just for test purposes, I keep all my Apps installed on the telephone and not on my SD card.

 

[Ouail Aouattah]

Updated to build .63 because i was tired of WIFI bugs, signal losses, disconnects and some times the sensor does not detect any wifi network, the problem remains... Microsoft... i'm starting to get angry.

 

[Globe]

Re: Lumia 550 sms, wifi, and camera problem.

SMS problem showed up again after 5 days. Again a software factory reset was necessary. I restored info from 2 days ago. Approx. 50 app updates followed. I am getting tired of this

 

[jay_kay1]

I'm also having constant problems with my lumia 550. Every time I try to download an app or a game from microsoft store, it takes me about four, or five hours to download a 2.3mb app. I always have to factory reset the phone always before I can download an app, which I've done more than 7 times. It's really frustrating and I'm getting tired and to add more worries to my problem, just yesterday, my audio is not playing out on speaker unless you plug in a headset. I've tried factory reset again and all the sound settings but nothing seems to be working. You can make a call with it but can't put it on speaker, you can also listen to music but not on speaker unless with a connected headset. Help me, anyone......

 

[Nindza93]

Re: Lumia 550 sms, wifi, and camera problem.

Its not an OS problem, its firmware, when MS releases new firmware, your problems will be solved. Haven't heard of your bugs on other phones, so I guess its firmware related.

 

[Globe]

Re: Lumia 550 sms, wifi, and camera problem.

Again the SMS problem. Instead of doing a factory reset, I removed the SD card and that worked. See also the remarks of Radek Sobotka of Jan. 6, 2016.
Just wait and see ...

 

[Hans Krause1]

No problems with my 550. Build 10586.63

 

[Nindza93]

Re: Lumia 550 sms, wifi, and camera problem.

Couple of days have passed since my last post and there is new firmware availabile. OP and everyone else who has reported on having issues should later reply if the firmware(when it becomes released) fixes some of the issues.

 

[Elvi S]

I have the same problem for wifi connection. You will be resolved only with the upgrade?? or can I do something?? help me please :crying:

 

[Elvi S]

I have the same problem for wifi connection. You will be resolved only with the upgrade?? or can I do something?? help me please