Lumia 620 Windows phone update question.

dhewgill

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Nov 14, 2013
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I have an unlocked Lumia 620 that was purchased as a new phone from an EBay seller.
Details as follows:
OS version: 8.0.10211.204
Firmware revision number: 1030.5603.1304.0000

Manufacturer Model Name: RM-846_eu_euro1
Mobile Operator Name: 000-GB
Configuration ID: 132769

I am in Canada using this with a Rogers prepaid account.

I would like the phone to update to WP8.1/Cyan but phone update always tells me that the phone is up to date.

Is there some special procedure that I have to do? I don't mind wiping the phone as I am just setting things up and am anticipating doing this anyways.

Thanks for any help.
 

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