Lumia 920 cannot recover from out-of-coverage signal

Everard Onggon

New member
May 16, 2014
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Everytime I go to an area where there is no signal from my service provider (ex. inside an elevator and underpass), I always experience this problem that my Lumia 920 always indicate this "No Service" thing even if I'm already in an area where my provider has an excellent signal. I always need to use the "search for networks" from the "cellular + SIM" of the Windows Phone settings screen to detect again the signal from my provider. But most of the time, I just restart my lumia because it is faster compared to searching networks which tooks a lot of time.
I also experience problem when I was in Japan and enabled roaming with my lumia. I always find my lumia disconnected from roaming so I need to reconnect it.

Does anyone here experience the same problem? Does anyone able to fix it?

I found it inconvinient and my lumia becomes unreliable knowing that my lumia might not have a signal while residing inside my pocket. I'm also going to have another trip to Japan and I'll stay there for a year. Reliable roaming connection is very important to me by that time. By the way, I'm from the Philippines. Also, I already used two Lumia 920, and they are both unreliable :-(

I like the simplicity of Windows Phone, but what is the sense if it is unreliable from its basic phone functionality.
 
I don't have any experience with roaming myself (I never go anywhere), but I'd say these issues would be best taken up with your carrier or service provider.
 
I had this once. Believe I used Access Point app to select the provider settings and that fixed the issue.
 
If you do nothing (when you get out the elevator) how long does it take the phone to get a signal by it self. Or what happens if you start a phone call. I think its normal that the phone needs "some" time to find the signal. If I switch my phone on than the start screen is faster up than the connection to my carrier.
 
If you do nothing (when you get out the elevator) how long does it take the phone to get a signal by it self. Or what happens if you start a phone call. I think its normal that the phone needs "some" time to find the signal. If I switch my phone on than the start screen is faster up than the connection to my carrier.

Walking from my condominium going to my employer's office tooks me 15 mins. Once I reached the office, I always use my lumia to inform my fiance that I'm already at the office. Sometimes, I see my phone that it has no signal so I need to do a restart. So for 15 mins that the phone can't recover from signal-loss, it is not acceptable at least on my own opinion.
 
I agree 15 min is not acceptable. I was thinking about 0.5"min. But I don't understand the 15 min. Is it that when you leave your home you loose the signal and during your walk you have no signal?
 
I agree 15 min is not acceptable. I was thinking about 0.5"min. But I don't understand the 15 min. Is it that when you leave your home you loose the signal and during your walk you have no signal?

Actually I always lose signal when inside the elevator. Then there is a 70% chance that my phone still has no signal even after I reach the nearest bakery shop which is about 1.5 mins walk away.
 
Mine does this every so often, I have to put in airplane mode and take out and will fix it....I have to run mine on 4g always because if I go from a 4g to LTE, my battery plummets until I reboot