Lumia 920 not connecting to LTE or 4G (AT&T)

[Kori Armstrong]

Whats going on guys,

I have a lumia 920 with LTE and 4G capabilities (Mint, no damages/scratches and protected by a high end otterbox) and just last night it started to bug out on me. The calling/text capabilities of the phone are working great and are in full operation. However, the phone is not picking up any 4g/LTE network (can't access the data network). I've tried the entire spew through troubleshooting with AT&T (rebootphone, checking if the data network option was on, available data, shut the phone off, complete phone reset etc) and I have had no success. Litterally all the phone can do without the data network is call and text. Does anybody have any idea why this is happening and what the problem could be, as well as how I could fix it without completley replacing the phone? Much appreciated, thanks.

 

[Laura Knotek]

Whats going on guys,

I have a lumia 920 with LTE and 4G capabilities (Mint, no damages/scratches and protected by a high end otterbox) and just last night it started to bug out on me. The calling/text capabilities of the phone are working great and are in full operation. However, the phone is not picking up any 4g/LTE network (can't access the data network). I've tried the entire spew through troubleshooting with AT&T (rebootphone, checking if the data network option was on, available data, shut the phone off, complete phone reset etc) and I have had no success. Litterally all the phone can do without the data network is call and text. Does anybody have any idea why this is happening and what the problem could be, as well as how I could fix it without completley replacing the phone? Much appreciated, thanks.

Are there any towers undergoing maintenance?

If not, I'd suggest asking AT&T for a new SIM. Sometimes that helps, since SIMs occasionally go bad.

 

[ThaKrazyOne]

Is it at least giving you 2G EDGE or just the bars and no data indicator. Aside from that, Laura is right. It may be that your SIM may be faulty. Also, you can call AT&T to have them provision the phone again. I had that happen to me once when I had the Lumia 520.