Lumia Icon Purple Screen Tint

benkrogh

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Jun 18, 2014
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I just got my Lumia Icon today from Verizon. An odd thing is happening: when I view a white screen (built-in mail), there's a definite purple/magenta hue to the screen. When I turn the phone and view it from the side or top/bottom, the tint isn't viewable... This makes me feel like it's a hardware issue and not software?

Anyone else have issues with this? Do I need to send it back to Verizon?
 

benkrogh

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Jun 18, 2014
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I took this in to a Verizon store the day I received it, and it was replaced immediately. I was told this was a recent "common issue" and my guess is it's a defect in the supply chain and a bad batch of screens were sent out. If you have a purple screen (not the purple tint adjustable in color settings), get it replaced before your first 14 days are up!
 

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