Lumia Offers app missing

The Offers app is not available in all countries, because the offer is not available in all countries. But if you buy the phone in a country that is, you'll need a sim card from that country to get the offer. I'm form Slovenia and I had to get a Italian sim for my Italian bought phone and use a VPN to finally complete the order :D. GJ M$!

Listen to this man, he understood the issue. It's not that restrictive though, it will work with a SIM from whatever county where MS Store has the promotion - so in your case a German, French, US, UK SIM would've worked just as well.
 
Could you tell me about your regional and language setting, because I don't seem to be able to get the code whatever I do.

Region United States, Regional format German, Language: English (United States). Like Gecos said, it seems to be taken from the SIM... Bought mine at Amazon in France, using it in Germany with a German SIM.

I have to say, first I used Region: Germany I think, I only swithced to US coz the speech download would not work so I thought it may be an issue with the region. Lumia offers app was in german too, even after I switched to US...

Maybe it takes what you select when setting up the phone for the first time? Hard reset --> region that you know has the offer for the free dock... Maybe worth a try if your desperate
 
I know I'm a bit late to the party, but was this offer also meant to be for the Lumia 950?
I bought a Lumia 950 for my girlfiend, and the XL for myself. The XL had the Lumia offers app, and I ordered the Continuum, but my girlfiend's 950 didn't come with the app.
I tried the link on her phone, but it didn't work, I also can't find the app in the Microsoft Store.
 
I found the direct link to the App itself.. I downloaded and ran it and got my dock on its way..

Now one thing I found hilarious. In IE Edge, I couldn't hit the install the link button.

BUT in the UC Browser I could and it ran from there fine. SO.. try installing the UC browser and then go to this link..

aka <dot> ms <slash> lumiaoffersapp ( apparently I do not have the ability to post links.. )

Cant speak for our international friends... But for me in the US it worked.

I also bought my phone via Expansys ( I wouldnt recommend them.. phone has no warranty.. and you have to install and do the factory recover to get it to work right. As it was a Hong Kong version and NOT the international or Unlocked US version )
 
So, it seems I will not get the display dock, even though I bought my device in an eligible country fair and square. Thanks a bunch MS.
 
I too got the phone on Expansys (Canada). Applied for the dock and it was accepted. However the MS store tried to charge me. I called support and was asked where I had got the phone from. I told them it had been the Expansys on-line retailer they cleared the charge. Expecting the dock in March.
 

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