My Cherry mobile alpha style is stuck on its logo, can I get some help?

[Windows Central Question]

my cherry mobile alpha style is stuck on its logo, i need help

my cherry mobile alpha style running windows 8.1 is stuck on its logo and keeps on rebooting, it seems that its OS is not working. it happens after i reset it because it keeps on restarting.... anyone can help? Please

 

[joshuacaruruan]

try this NOKIA Lumia 520 - How to Hard Reset my phone - HardReset.info