my lumia suddenly switched off and never switch on again

[mehrdad kazemiranjbar]

When you start the recovery tool, you should see two options. One should say something like, "Click here if your phone is not responding.". Have you seen that option?

yes. the option is "my phone does not start up or respond". after i click it, the new window required me to connect one phone. after 3 min a new window open and said "press and hold power buttom and volume down till phone vibrate" and then " click ok to continue recovery". but when i did ur method for soft reset it doesn't work and after click on "ok", that window appears again.

 

[Scienceguy Labs]

Well, I'm at a loss then.
If I were you, I'd charge the phone for a while...longer than 30 minutes. I'd leave it for a couple of hours. If you still get nothing, I'd contact Microsoft and cross my fingers that they can help. Sorry I couldn't help you.

 

[mehrdad kazemiranjbar]

Well, I'm at a loss then.
If I were you, I'd charge the phone for a while...longer than 30 minutes. I'd leave it for a couple of hours. If you still get nothing, I'd contact Microsoft and cross my fingers that they can help. Sorry I couldn't help you.

thank u so much bro. u was the only one that answered me .
god bless u.
have a great day.

 

[mehrdad kazemiranjbar]

Well, I'm at a loss then.
If I were you, I'd charge the phone for a while...longer than 30 minutes. I'd leave it for a couple of hours. If you still get nothing, I'd contact Microsoft and cross my fingers that they can help. Sorry I couldn't help you.

thank u so much bro. u was the only one that answered me .
god bless u.
have a great day.

 

[Scienceguy Labs]

You're welcome. I wish that I could have been more help.

 

[mehrdad kazemiranjbar]

You're welcome. I wish that I could have been more help.

that was good helping. u r the first man in the world. if i wasn't in iran, it was easer to contact with microsoft stores. maybe they would chang it for me with new one.

 

[Ashwani Kumar Singh]

hi everybody!
yesterday my lumia 525 suddenly switched off!!! i was using whatsapp and when i wanted to quiet; it hanged!!! before this time it automatically resets and be normal again. but this time i saw that it can't be switch on!!!! even i can't do hard reset!!! i did any thing that i could but my phone not even vibrate.
please help me to how can i live my lumia.:unhappysweat::unhappysweat:
god bless u all.

Since Lumia 525 was released in January last year so it's obvious that your phone is under warranty, take it to Nokia Care .

 

[Prateek Kumar]

Hi my Lumia 525 also just stopped working and it is not turning on. I tried to use the Lumia Software Recovery Tool but it says that my phone is not supported. Did you find a solution? Please reply