My Whatsapp videos are not downloading since yesterday. I have a Lumia 720, how can I fix it?

[Windows Central Question]

my whatsapp videos are not downloading since yesterday. i have lumia 720

From yesterday i.e. 06.01.2016, I am unable to download videos in whatsapp chat. it seems to start but stop. the only change I had done is cleared the chat history which is 6 months old. the problem is with every contact. I had soft reset the mobile several times but all in vain. pl help.

 

[Dan TheMan86]

Re: my whatsapp videos are not downloading since yesterday. i have lumia 720

have you tried reinstalling the app? Also I sometimes have problem with whatsapp messages, pics, and videos not working until i switch between wifi and LTE, then it starts working. Odd.