myfitnesspal stopped syncing

[Richard Servello]

I suddenly lost my Ms health entry and it doesn't update anymore I have to manually enter workouts. Anyone else having this?

 

[WayCool]

Yep mine stopped syncing yesterday... Guessing an issue between MS health and MFP?

 

[Likwidz]

Ditto

 

[webrown71]

Same here.

 

[spampy2]

Me too

 

[XTTT]

Yep

 

[Richard Servello]

Now I can't even enter anything into mfp....must be issues.

 

[Upstate Dunadan]

Yes, I just noticed the same thing. My workouts are not syncing. And from another thread, it sounds like it may be related to the MS Azure outage they had. I believe it runs all their cloud servers.

 

[simpkijd]

Same here. Syncing has stopped. Hopefully this will get corrected soon or better yet the Band will gain the capability of syncing with the MS Health and Fitness app.

 

[Sergio Perez5]

Do we know if Microsoft knows this is an issue!?

 

[Richard Servello]

Same here. Syncing has stopped. Hopefully this will get corrected soon or better yet the Band will gain the capability of syncing with the MS Health and Fitness app.

Until they add a barcode scanner, that app is pretty useless as a calorie tracker.

 

[dclaryjr]

Until they add a barcode scanner, that app is pretty useless as a calorie tracker.

Uh, it DOES have a barcode scanner. I don't use it that much because very little of what I eat has barcodes.

EDIT: If you're taking about the Health app, then never mind. I saw the title of the thread, and I was on a page that only showed the last two messages.

 

[Khidr]

Can you guys check if runkeeper stopped for you all too? I'm in the same boat with both apps

 

[Likwidz]

My runkeeper stopped updating 3 days ago also. Has anyone contacted support?

 

[shinsenai]

It looks like a general issue with synchronization of Microsoft Health data with third-parties after the Azure outage last week. I've contacted Microsoft and RunKeeper support yesterday, but so far no reply from either.

 

[WayCool]

Any word ? Not sure who we contact with the info? I suppose MS employees are using this as well.... so hopefully they already know..

So the next question is will they sync when the connectivity is resumed ? Or should we just manually enter workouts into MFP?

 

[shinsenai]

This is from RunKeeper @RKsupport on Twitter a few minutes ago:

@shinsenai We have our systems team looking into the issue right now! We should have things up and running soon!

I also got a tweet from @microsoftband asking whether it is working now, but no, for me it's not working yet

 

[Likwidz]

I also got a tweet from @microsoftband asking whether it is working now, but no, for me it's not working yet

Thanks for the post. Still not working for me either. I've tried disconnecting and reconnecting to MFP and RK and still nothing. RK did post the association but nothing else.

 

[sdrexler11791]

From myfitnesspal web site:
MyFitnessPal | **Microsoft Band Sync Issues**


**Microsoft Band Sync Issues**



Updates can be found on bottom of this thread

Hi folks,

We are aware of an issue that has halted syncing between the Microsoft Band and MyFitnessPal. We are working with Microsoft to get this resolved, and hope to have it fixed shortly.

The behavior you may be experiencing is either a long delay in sync times between Microsoft and MyFitnessPal, or no sync at all.

We will keep you updated below on any progress that we have made in resolving this issue.

Cheers,
MyFitnessPal Staff


=====================================================================

UPDATE

11/24/2014 1:53PM - Microsoft has resolved this issue, and is currently working through their backlog, normal sync times should resume by dnd of day today.

 

[Sergio Perez5]

My fitness pal is syncing again!