myfitnesspal stopped syncing

[Likwidz]

Yay

 

[WayCool]

Yes.. but I don't see any backlog syncs yet... Hopefully my workouts will show up eventually...


CHECK that ! They have arrived !

 

[Richard Servello]

Working again

 

[Shobiz]

Mine stop working since Thursday. Is it out again?

 

[Thorstenen]

Same with runkeeper :-(

 

[JasonSCarter]

Mine stopped again. Uhhhh!

 

[Arsenic17]

F this. It keeps randomly stopping working. What is going on behind the scenes Microsoft????

 

[MikeInBA]

Got mine on Saturday. Syncing worked fine Saturday & Sunday. Didnt work at all Monday, and so far, has only updated once today (right now showing 100cal burned, when Band says 700+)

 

[davidedesantis]

same for me, got my band on Thursday, it's linked (i can see that RunKeeper is connected to MS Health) but it has never synchronized.
MS Support told me to contact RunKeeper support, that everything is fine on MS' side.

 

[MikeInBA]

now the myfitnesspal site is down. in my dreams its because of overwhelming demand by MS Band.....

 

[Upstate Dunadan]

Something is wrong again. Neither my workout this morning, nor steps today are syncing with MFP.

 

[MikeInBA]

Something is wrong again. Neither my workout this morning, nor steps today are syncing with MFP.

Yeah, from what I can see with the MFP site, its their issue. Today i opened the MFP app (HTC M8 WP) and the calorie adjustment section is missing. I logged in to the site and it is missing from there too. This section only appears if you have a connected app (from what I gather reading their forums). In MS Health it shows I am connected. Ive tried disconnecting/re-connecting with no luck.

 

[rschaefe]

Just adding my voice to the chorus. MFP sync AWOL for about a week now.

 

[Shobiz]

Hopefully you guys have sent this information to Myfitnesspal and Microsoft.

 

[gadgetrants]

Hopefully you guys have sent this information to Myfitnesspal and Microsoft.

Submitted a help request to MFP this morning.

-Matt

 

[oilwill]

It won't get you very far. I've had tickets with them on this for 2 days and all I keep getting is disconnect and reconnect. Then when that doesn't work, well disconnect and reconnect again. And if that doesn't work then delete apps and disconnect and reconnect again. Nothing has worked.

I went through this with MFP in November with the GarminConnect and after a week of the same crap, it magically started working with no explanation but all data that wasn't syncing didn't get updated. So disappointed in MFP lately, it just can't handle all it's integration.

 

[gadgetrants]

Well, at least I got the "we're working on it" variant. Actually, the odds may be better than average, as they are actually "arking" on a resolution! :winktongue:

Derrick wrote:DEC 17, 2014 | 05:29PM PST
Hello,

Thank you for taking the time to contact us about our integration with Microsoft Health. We are currently working with Microsoft to identify the cause of these issues and find a fix. Our apologies for any issues this may cause. Thank you for your patience as we ark on a resolution.

Sorry for the inconvenience,
Derrick

MyFitnessPal

​-Matt

 

[Richard Servello]

Been working fine for me since this was started.

 

[MikeInBA]

mine started working again. Odd thing: A few days ago i tried disconnecting/reconnecting the Band from MFP. It disconnected fine, but when i tried to reconnect again I got a "Service down" error (I cant remember the exact wording). That went on for about a day. When it finally started working again, i reconnected my Band to MFP and it has been partially working ever since. I say partially because it notes my calories for general exercise at the bottom of the diary page, but if i do a downloaded workout, the calories from that are recorded in total at the top of the diary page, but not logged in the exercise section. Instead just one entry for it is made as "Strength Exercise: 1lb 1rep" with no calories indicated.

 

[happydude602]

I was able to disconnect and reconnect my account but its still not syncing. I hope MS is working on partnering with other sites like fatsecret.com. I find MFP clunky all on its own.