network problem

[rohandibag]

Hii,

I am form India When I'm downloading a WP 8.1 update for my Lumia 720, it's getting stopped in-between 50 to70% & getting error "The update couldn't be downloaded.(801882cb)". And it's not a network problem

Help

 

[Laura Knotek]

Are you using WiFI?

How fast is your network?

 

[itzkavin]

Is that first update or second one?

 

[rohandibag]

yes i'm using Wi-Fi

speed is around 1Mbps

 

[rohandibag]

first one

 

[rohandibag]

it's shows in my phone setting-about- phone information software: windows phone 8-os version: 8.0.10532.166

 

[rohandibag]

do u have any solution for this?????

 

[rohandibag]

is someone have something for my query????????
Please reply

 

[Skamath]

is someone have something for my query????????
Please reply

Another guy had the same problem and the nearest nokia care fixed it for him. You should try that it would be quicker IMHO

 

[rohandibag]

Thanx

 

[jankocharlie]

Looks to be internet speed issue