No internet with active sync

wpy#WP

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Nov 28, 2008
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Hello,

Before when i had the treo750, i would have Internet access whenever i am connected(cable or bluetooth) to my pc thats connected to the internet. I am using a touch pro right now but i am not getting any internet when i am connected to my pc!. Is this normal? can i only access internet thru wifi or 3G but not thru activesync?? thank you very much

WPY
 

PGR

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Nov 27, 2008
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The phone should be able to access the Internet via the sync cable. All my computers now run Vista with Windows Mobile Device Center instead of Active Sync so I can't offer much specific help, but my guess is you have a configuration issue either with your phone or with the Active Sync app on your computer or possibly a firewall problem.

Have you tried it with any Internet Security programs you have running (firewall, antivirus) disabled?

Pete
 

Pearl_Diva

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Mar 24, 2005
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Check your phone settings and also make sure you allow WMDC to connect. There's a setting to allow internet connection on WMDC.
 

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