Hi guys. I've had my Samsung Focus since December and I have yet to get sound from the headphones. I've tried a new pair of headphones and still, no sound anywhere but from the speakers. My fiance got his phone at the same time I did and he can't hear anything either. This is evident on both phone calls and music/video. I've also tried a soft reset per ATT support's suggestion and still, nothing. If it's a simple "idiot fix," I won't be insulted; I just need some help here. Any idea what's going on?