Okay I bought the phone from virgin in November,
The first problem I had was the camera button on the phone, so I sent it to virgin, who claimed they repaired it, but they didn't.
So I resend it to them to fix that, again it comes back unfixed but this time it had an error with signing into the microsoft account.
So I send the phone back again, not expecting anything, but it comes back without the error, but with the camera button still faulty, but I did not want to send back again as I knew virgin would not do anything about it.
Finally the latest problem, is that at random times the phone turns off, sometimes even at full charge it randomly thinks it has no charge and goes to the screen for low charge.
Also, sometimes when it does this it resets the date and time, so when it is on again I have to change the time etc.
Can someone suggest a solution, because after the shocking service I've had from virgin I would, at all costs, not want to send it back.
On top of all this, my phone is on a contract so I have wasted a lot of money by repeatedly sending it back and forth and there was a big inconvenience.
The first problem I had was the camera button on the phone, so I sent it to virgin, who claimed they repaired it, but they didn't.
So I resend it to them to fix that, again it comes back unfixed but this time it had an error with signing into the microsoft account.
So I send the phone back again, not expecting anything, but it comes back without the error, but with the camera button still faulty, but I did not want to send back again as I knew virgin would not do anything about it.
Finally the latest problem, is that at random times the phone turns off, sometimes even at full charge it randomly thinks it has no charge and goes to the screen for low charge.
Also, sometimes when it does this it resets the date and time, so when it is on again I have to change the time etc.
Can someone suggest a solution, because after the shocking service I've had from virgin I would, at all costs, not want to send it back.
On top of all this, my phone is on a contract so I have wasted a lot of money by repeatedly sending it back and forth and there was a big inconvenience.