This is the Replay from
NOKIA CUSTOMER CARE MAIN OFFICE
Dear Varun,
Thank you for e-mailing Nokia Care. The Service Request No. is 1-14675027129
This e-mail is in reference to know availability of Amber update for your Nokia Lumia 620. I value the importance of information requested by you and I am happy to assist you.
In response to your email, I would like to inform you that the Amber update has been rolled out officially for all Windows Phone 8 devices. However once you get the pop up of update available you will be able to update the device software as well via Wi-Fi.
As this update will be available you will be notify in your device.(Menu> Settings> Phone Update)
Further, you may note that Amber will not be updated by Nokia Care Centre.
Kindly let me know if you require any further help or information.
Thanks & Regards,
xxxxxx xxxxxx
Nokia Care Representative
India
NOKIA Support Services:
1. Find the nearest Nokia Care Centre: Type “NCC<space>City Name” and send it to 55555* (e.g. NCC DELHI)
2. To book an Appointment with Nokia Care Centre, visit
Nokia Appointment - Nokia - India
3. Online Support:
Support - - Nokia - India
4. Protect your Nokia Device -Buy Nokia Extended Warranty by visiting the nearest Nokia Care Centre
5. Warranty Terms & Conditions:
Support - - Nokia - India
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