Bgrubb
New member
I have been seeing the loss of data connectivity issues as well. It seems to happen most often after powering off/on the device.
I have a grandfathered unlimited plan, and during the troubleshooting process, they felt that they had to switch me to the $40 unlimited LTE plan. I of course stated that this was unacceptable, and they have assured me that it will be changed after the new provisional package has been created. I'm not holding my breath. In the meantime, they are crediting my account the difference ($10).
I have spent way too much time in the store and on the phone with them since Friday, so they credited my account an additional $150.
One thing that I have noticed, is that none of the AT&T reps with the Black 900 have seen problems with their data, but the two that I am aware of with the Cyan have been having problems. Keep in mind, that AT&T employees have data packages that are provisioned differently, so I wouldn't consider them to be a representative sample in the troubleshooting process, but maybe there something to the color (model) difference.
I am using the Cyan version.
Which color are you all having trouble with?
Consider editing previous posts instead of adding them all here.
Every rep in our local store had problems with data on their black 900.
Sent from my Lumia 900 using Board Express