Official Lumia 920 GDR2/Amber Update Thread

[Ege Karabacak]

i always having this problem i tried 50 diffrent methods none worked so farv

 

[albashiq]

Q about Amber/GDR2 update

HD pics working now on our phones ?
before phones were reducing photos quility is this fixed now in this update ?

 

[Judah Buddha]

Would my update appear if I unlocked my devise?

 

[pankaj981]

Would my update appear if I unlocked my devise?

yes

 

[Judah Buddha]

...GDR3 and Bittersweet Shimmer is just beyond the horizon!

 

[Daniel Szabadi]

Still waiting too. Running L920 Brazil version on firmware 1232.5951.1249.1001. Too long wait... Way too long.

I'm waiting too, with a 000-FR unlocked french software L920... Ive had talked to nokia on their facebook page and they've said that the deadline for every wp9 phone to get amber update is the end of september...

 

[Bizarro_Prime]

Guess we have to wait till the end of September for the update from EE :'(

I'm on EE too and I found the update using Nokia Care Suite.
I've flashed my phone with it last night and it appears to be the right one for EE.
Hopefully OTA is coming really soon now.

I say that, but I don't know how long it takes for the OTA updates to arrive after they appear on the servers.

 

[MrWhiteman]

Has anyone noticed a huge increase in charging times? (L920) My 920 takes forever to charge now.

 

[ninny1176]

My wife's 920 sometimes doesn't charge at all without rebooting - she's on AT&T so she doesn't have GDR2/Amber. My 928 (sometimes) will charge and not display that it's charged thus causing the phone to go into power saver mode for no reason - this clears up with a reboot.

 

[mariusmuntean]

After updatin my 920 orange ro to amber I have noticed a green shade on taken pictures. Also on 3G I have constant call drops and cell signal fluctuation. I have Reset my phone to factory settings now. I'll see how it goes.Seems that issues with 920 will never end, so don't be too happy you have Amber available for your fw, you might end with many issues

 

[Suedezu]

Marius, mine has been trouble free. The photos look better than when I was on Portico, I don't have any dropped calls.

Love the Nokia Pro Cam and Glance.

 

[Topherious]

The Amber update for the Australian unlocked country variant of the 920 is listed as Available on the Nokia Amber availability site as of this morning. I just did a check for updates and the GDR2 + Amber update is downloading now. Finally.

Edit: Update installed successfully, it only took about 15 mins all up. I have all the new features available including Datasense so although the unlocked devices took longer to get the update, it looks like we get features that the carrier specific versions miss out on.

 

[El Iconoclasta Digital]

Well, I had to use the Nokia Update Tool and manually update my phone. That means I flashed completely my phone. Man!

I noticed that Amber is 1.4 Gb! That is so ridiculous. Then came the fun part: reinstall everything as it was. I lost a whole afternoon doing that. But the new features are kickass! I wonder why Microsoft has developed such a half-*** idea of passing updates through carriers. They should notice how apple does it: directly. No middle man or crap like that.

 

[Henry Raag]

I'm seriously getting a bit angry now. Update for me has been available for like a month according to Nokia and I STILL can't get it....f-ing ridiculous

 

[kpfogey]

You are not the only one with this problem. My phone is a L920 Hong Kong version (1232.5957.1308.0004) and I don't know a single person who has received the update with this FW.

I have the same CV hong kong firmware (1232.5957.1308.0004) and it always shows that the phone is up to date when i try to check for updates. Have you updated yet? I also saw an earlier update before amber and mine never showed an update was available at the time either...wth's going on? My phone was originally a poland orange carrier version that i flashed to the CV HK firmware with portico so that I can use 4g where I live, south korea. Is that the problem? Or I changed the language from Chinese to English...would that cause anything? I really don't want to flash this time as I have too much app data that I don't want to lose (final fantasy game with max level/eq)

 

[C LaBelle]

Got this response the other day. Scrolled through their recent tweets and saw the same exact tweet numerous times.

@CLabelle85 OS are tricky, and require a ton of coordination with manufacturers. As soon as we have news, we’ll let folks know. ^ToshM

So I tweeted this at them.

@ATTCustomerCare HOW ABOUT ONE OF YOU REPS GO ABOVE AND BEYOND FOR ONCE AND GET US A REAL, UNSCRIPTED ANSWER ABOUT GDR2!? JUST ONCE!!!!!!!!!

As well as this.

@ATTCustomerCare Funny how its already running on devices you are selling, AKA the 1020. How come Verizon can roll it out so fast?

 

[C LaBelle]

Got this in response.

@CLabelle85 We are aware of the need of this update. We are really working hard to make this update available. ^ToshM

I responded with this.

@ATTCustomerCare How are you "working hard" exactly? What problem is there? Why can't we have a real meaningful, helpful answer?

Got this back. LOL

@CLabelle85 Thank you for your response. Once more info is available you will be notified. PSave this link: https://forums.windowscentral.com/e...43%26RIAConsoleLogLevel%3D4000&token=OnoL5_l_ . ^ToshM

Response from me.

@ATTCustomerCare You're kidding me right? A scripted answer for everything? Thank you for doing nothing to inform the customer.

 

[Eduardo Castello]

Got this in response.

@CLabelle85 We are aware of the need of this update. We are really working hard to make this update available. ^ToshM

I responded with this.

@ATTCustomerCare How are you "working hard" exactly? What problem is there? Why can't we have a real meaningful, helpful answer?

Got this back. LOL

@CLabelle85 Thank you for your response. Once more info is available you will be notified. PSave this link: Wireless Network News on 4GLTE and Wireless Network Coverage |AT&T . ^ToshM

Response from me.

@ATTCustomerCare You're kidding me right? A scripted answer for everything? Thank you for doing nothing to inform the customer.

I had similar interactions with their Chat Support. This is ridiculous.
They still need to improve a lot if there are real plans of increasing global market share.

 

[santillanavila1993]

I don't know why people ate getting all hot and bothered about the update on att. Don't you remember who got gdr1 first?
We did. You guys need to chill. It should arrive at the most by the end of this month. Its what was said. If it doesn't come out by then; then we can panic.

 

[uselessrobot]

In objective terms, sure the update isn't going to change anyone's life. But you're repeating what people were saying back in late August when Amber started getting released on many other carriers around the world. People are rightfully annoyed by what this represents.

I don't know what fluke led to AT&T releasing GDR1 so early. At the time they probably wanted to give Microsoft and Nokia the perception that they were in fact a premier partner. It was certainly helped by the fact that there was no major launch of an iPhone looming. The company is clearly far more invested in Apple than it is in Windows Phone. But who can blame them? iPhones have considerable profit margins, especially a year on when they continue to sell. The iPhone 5c must be incredible; a year-old iPhone 5 that's even cheaper to manufacture. That's how Apple has the freedom of custom implementations like the fingerprint scanner. Like a luxury brand, they enjoy a lot of extra profit that can be dumped directly into design. Furthermore, statistics show that iPhone users generally spend more post-purchase than buyers of other smartphones.

This is why Apple has so much clout; why they can get their way with AT&T. Microsoft has no such pull and the Amber situation is a reminder of that. But then, it would be nice if AT&T actually cared about their consumers instead of constantly trying to get them to jump to the next new device. And that's the other problem here; the inescapable feeling that for AT&T the Lumia 920 is obsolete and we should all be craving the Lumia 925/1020, or better still, the iPhone 5s/5c.

And of course, the whole point of a discussion forum like this is to vent.