One of my clients just purchased a Focus to use with his business POP email account. He uses Outlook on his desktop PC and all works relatively well.
I set up the Focus to work with his POP email. The setup was simple and easy. He downloaded his first batch of mail and immediately asked what to do now with all of the email now in his phone inbox.
No problem, I said. I had checked previously and knew that the default behavior of the Windows 7 phone POP email client was to leave the email on the POP server so I knew that if he deleted the email on his phone it would still be there for him to download and reply to on his desktop PC. "Delete away", I told him. "It will still be there and will download on your desktop PC".
Apparently I was wrong and/or I was given wrong information about what the phone does to his POP email.
Every message that he deleted from his phone also was deleted from his POP email server.
WTF Microsoft?????
I double checked the phone settings and yes, it is POP, and no, there is not any configurable settings for this behavior.
RANT ON -
POP email is incredibly basic and simple. POP email has been around for years. Pretty much everyone with reasonable tech skills knows how POP email works and how to setup, use and configure POP email clients.
EXCEPT MICROSOFT!!!
This is not IMAP. It's POP. It's supposed to behave a certain way. Mail should not be deleted from the POP server unless expressly deleted by a POP client that is purposefully configured to delete email from the POP server.
Apparently the Windows 7 phone POP client does leave the messages on the POP server after it downloads them, but when the messages are deleted from the phone they are also deleted from the POP server with no way to modify this behavior.
THIS IS WRONG!!! I can't believe that Microsoft made such a fundamental mistake with such as fundamental and basic system as POP email. The Windows 7 phone POP email client should not delete any email from the POP server unless we are given a way to configure and/or modify this behavior.
MS needs to fix this and make the Windows 7 phone POP client behave like any other normal POP email client.
RANT OFF -
Does anyone know of any hidden tweaks or hacks to fix this issue?
Using IMAP or forwarding email to another account does not really fix anything and it's just plain clunky to have to do something like that as a work-around.
This is a deal breaker for the my client (and customer of AT&T). If I can't fix this then the phone goes back, plain and simple. It will most surely be replaced by a phone with a proper POP email client.
I set up the Focus to work with his POP email. The setup was simple and easy. He downloaded his first batch of mail and immediately asked what to do now with all of the email now in his phone inbox.
No problem, I said. I had checked previously and knew that the default behavior of the Windows 7 phone POP email client was to leave the email on the POP server so I knew that if he deleted the email on his phone it would still be there for him to download and reply to on his desktop PC. "Delete away", I told him. "It will still be there and will download on your desktop PC".
Apparently I was wrong and/or I was given wrong information about what the phone does to his POP email.
Every message that he deleted from his phone also was deleted from his POP email server.
WTF Microsoft?????
I double checked the phone settings and yes, it is POP, and no, there is not any configurable settings for this behavior.
RANT ON -
POP email is incredibly basic and simple. POP email has been around for years. Pretty much everyone with reasonable tech skills knows how POP email works and how to setup, use and configure POP email clients.
EXCEPT MICROSOFT!!!
This is not IMAP. It's POP. It's supposed to behave a certain way. Mail should not be deleted from the POP server unless expressly deleted by a POP client that is purposefully configured to delete email from the POP server.
Apparently the Windows 7 phone POP client does leave the messages on the POP server after it downloads them, but when the messages are deleted from the phone they are also deleted from the POP server with no way to modify this behavior.
THIS IS WRONG!!! I can't believe that Microsoft made such a fundamental mistake with such as fundamental and basic system as POP email. The Windows 7 phone POP email client should not delete any email from the POP server unless we are given a way to configure and/or modify this behavior.
MS needs to fix this and make the Windows 7 phone POP client behave like any other normal POP email client.
RANT OFF -
Does anyone know of any hidden tweaks or hacks to fix this issue?
Using IMAP or forwarding email to another account does not really fix anything and it's just plain clunky to have to do something like that as a work-around.
This is a deal breaker for the my client (and customer of AT&T). If I can't fix this then the phone goes back, plain and simple. It will most surely be replaced by a phone with a proper POP email client.