Pro Cam crashing on startup

lfjj

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Feb 24, 2012
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Whadup yo? Just started to crash on startup yesterday, didn't do **** and didn't install anything. Reinstalled but without success, every other camera app works flawlessly, Smart Cam included.
 

PB_H

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Forgot to mention, I got Amber.

So your firmware is 8.0.10327.77 or 8.0.10328.78
and not 8.0.10211.204 ?

Soft reset/ hold - volume and start buttons at the same time and keep holding until it vibrates and turns off/ on
- (on it's on) don't slide the window to power off
the off will not be the normal off you'll just feel it vibrate and turn on.
 

lfjj

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Feb 24, 2012
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So your firmware is 8.0.10327.77 or 8.0.10328.78
and not 8.0.10211.204 ?

Soft reset/ hold - volume and start buttons at the same time and keep holding until it vibrates and turns off/ on -
the off will not be the normal off you'll just feel it vibrate and turn on.

It's 8.0.10328.78, I just haven't updated my signature in a while. Will try a softreset even tho I've restarted my phone several times but without success.
 

lfjj

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Soft reset isn't the same as just restarting your phone

DId a soft reset and phone is back to normal, even my proximity sensor is working now haha. I've probably dropped my 920 hundred times, got a lot of cracks in the screen but the phone itself works like a charm. Thanks alot bro.
 

lfjj

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**** now it's back to where it was, but Pro Cam is not crashing, it just takes forever for the UI to pop up so I can take a photo. Proximity sensor went to **** as well.
 

lfjj

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can't you take it back to the store you got it from maybe they can find a fix or replace the handset if you're lucky.

Maybe you can try this for technical support:

Nokia Lumia 920 Produktsupport - Nokia - Sverige (presuming you understand swedish as thats where you from)

hope that helps!

:smile:

Nah man, as I said I've dropped the phone at least hundred times and the display is cracked on several places so I'm lucky the phone still works. I will get a 925 as soon as possible.
 

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