Random Reboots? AT&T Version

[Trader05]

Anyone experiencing random reboots? The last couple of days I've noticed mid-work day my phone is randomly rebooting, the volume level adjusts back to below my normal setting. Not sure if a recent app update did this or not.

 

[Laura Knotek]

Has this problem just started recently? If so, what has changed since the random reboots started? Do you have any new apps installed?

 

[Trader05]

Just started recently. No new apps installed, but had a couple updated this week. 6tag, Bing weather are 2 that I remember being updated. Is there any files I can pull off that have a diagnostic log?

 

[Trader05]

any help appreciated!

 

[bigkevbosky]

YUP - seems to happen when the signal drops for whatever reason. The phone has pretty bad signal strength for a Nokia device. I've seen it reboot twice randomly in the two weeks I've owned it.

 

[Trader05]

I contacted Nokia and the only advice they gave me was to reset the device. If that doesn't work to send it to them. I'm going to try the reset tonight, if I run into a reboot tomorrow, I might just call AT&T instead.

 

[Trader05]

well update #2, went to reset and i'm getting nonstop spinning gears :angry: