Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

[SoulBoy56]

I'm running Windows 10 mobile plus latest updates on a Lumia 950.

My Hotmail email account wasn't syncing correctly so I removed it from the phone, restarted the phone then added it again.

It appears to have added the Microsoft Account OK but I am not getting email, contacts or calendar - can anyone help? Is there anything else I need to do?

 

[greedo_greedy]

Re: Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

Try adding your Microsoft Account through the "People" app and see if that works

 

[SoulBoy56]

Re: Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

Thanks for your reply but that didn't work :sweaty:

 

[greedo_greedy]

Re: Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

Well then I guess a hard reset is the next course of action

 

[SoulBoy56]

Re: Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

I was thinking I would have to bite the bullet, after reading the "What Reset Methods Are There? Which Should I Use?" post from RumoredNow it looks like a Factory Reset would be best. Thanks for your help

 

[TechFreak1]

Re: Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

1) Look for an update in the store for the outlook app.

2) You have a pin or windows hello associated to the phone remove these and you will prompted back to sign in.

This should force sync everything.

 

[SoulBoy56]

Re: Removed Microsoft Email Address Then Set Up Again But Now Can't Get Email, Contacts & Calendar

Thanks for replying TechFreak1, sorry I've only just seen your reply and have already done a Factory reset on my phone which has resolved the problem but for the record I did have a PIN on the phone so what you suggested may well have worked.

Thanks again.