I've gotten pretty irritated with my phone recently because of the volume bug (there's very little difference in the music volume over the external speaker between 1/30 and 20/30 - it's WAY too loud at 1/30). It seems that it doesn't affect everyone based on these forum posts so I decided to contact Nokia about it. I submitted a support request on their website concerning this 7 days ago, and while I got a confirmation that I submitted a support request, I never received a response?
Is this normal? Where is this vaunted customer service that everyone is talking about?
If you dig around on the Nokia message boards, other people complain about it too but nobody from Nokia ever seems to respond.
Is this normal? Where is this vaunted customer service that everyone is talking about?
If you dig around on the Nokia message boards, other people complain about it too but nobody from Nokia ever seems to respond.