Samsung Galaxy TabPro S - Can't reduce the screen brightness, how do I do it?

[mingtyhmaa@gmail.com]

Samsung Galaxy TabPro S - Can't reduce the screen brightness

Has anyone had this problem?
I go to System/Settings, Display
There is a scroll bar under Adjust brightness level
Whatever I scroll it to, it doesn't change.
There is a On/Off button below that for "Change brightness automatically when lighting changes"
No matter if that is On or Off, the brightness doesn't change, and if I scroll the Adjust brightness level scrollbar, nothing changes.
Help

 

[Chintan Gohel]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

Has anyone had this problem?
I go to System/Settings, Display
There is a scroll bar under Adjust brightness level
Whatever I scroll it to, it doesn't change.
There is a On/Off button below that for "Change brightness automatically when lighting changes"
No matter if that is On or Off, the brightness doesn't change, and if I scroll the Adjust brightness level scrollbar, nothing changes.
Help

the light sensor might be faulty or dirty

 

[mingtyhmaa@gmail.com]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

Chintan Gohel,
May I assume then that it works as expected on your Samsung Galaxy TabPro S?

 

[Chintan Gohel]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

Chintan Gohel,
May I assume then that it works as expected on your Samsung Galaxy TabPro S?

I don't have one actually but your issue seems common for different devices from different manufacturers

 

[areithropos]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

Has anyone had this problem?
I go to System/Settings, Display
There is a scroll bar under Adjust brightness level
Whatever I scroll it to, it doesn't change.
There is a On/Off button below that for "Change brightness automatically when lighting changes"
No matter if that is On or Off, the brightness doesn't change, and if I scroll the Adjust brightness level scrollbar, nothing changes.
Help

I have got the same issue, now on current build for Release Preview and with newest drivers. I think it occurred after the update of the graphics driver but I was unable to confirm anything since I got mine just today and was busy downloading updates.

A fine device but I hope its quirks will be rather small.

 

[areithropos]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

Ok, now I tried it and luckily my suspicion seems to be correct: with the old driver (reminds me of my old Iconia W510) one is able to change the screen brightness with Windows itself. Also, the screen brightness changes again when I cover the light sensor which is not happening when using the new driver. (And there seems to be another issue with the new driver: when the screen gets dimmed via Galaxy Settings then it gets never as bright as before until it went off and on.)

But there seems to be some incompatibility that this feature got disabled for this OLED panel; like the first time as I started the device, the screen now again has a kind of flashing when its brightness is set quite low and there is a white background on the screen.

 

[areithropos]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

I seemingly corrected the issue by changing the driver back to original via Device Manager (like I wrote in my preceding post) and then installing the new Intel driver via Samsung Update and not via Windows Update. I do not know if installing via Samsung Update was the solution or the whole process of changing the driver and reinstalling it or simply a stroke of luck this time.

 

[jsntrenkler]

Re: Samsung Galaxy TabPro S - Can't reduce the screen brightness

I had the same problem I picked up a used tab pro s yesterday and reset to factory. Screen was at full brightness until the Samsung utility updated the driver.

 

[Chdoy Yang]

try reinstall Samsung system agent aplication .