Should I get microsoft complete for my sp2

[vipkl]

The staff at my local Microsoft Store called this the "consumer" extended warranty, and mentioned that they also offer two "business" extended warranties. Both business warranties are for 3 years (instead of 2) -- there's a $300 policy that also covers 2 instances of accidental damage, but without any deductible. So if you do use up 2 incidents, you'd end up paying $250 for the consumer warranty for 2 years, vs $300 for 3 years...

The other business warranty is cheaper but doesn't cover accidental damage. I forget the price since I wasn't interested...

 

[MBytes]

The staff at my local Microsoft Store called this the "consumer" extended warranty, and mentioned that they also offer two "business" extended warranties. Both business warranties are for 3 years (instead of 2) -- there's a $300 policy that also covers 2 instances of accidental damage, but without any deductible. So if you do use up 2 incidents, you'd end up paying $250 for the consumer warranty for 2 years, vs $300 for 3 years...

The other business warranty is cheaper but doesn't cover accidental damage. I forget the price since I wasn't interested...

Aha! I new back with the Surface Pro 1, I saw 3 year Microsoft Complete extended warranty, which was 300$ no deductible... then it disappeared at some point... and I think this is when Microsoft made the Business section Surface page. So now we where it ended up.

 

[dudeoffnet]

So I just Bought a tablet with Microsoft Complete thinking that if I damaged it they would replace it on the spot. 2 weeks later I dropped the tablet on the floor shattering the screen. IT has been at the Microsoft store here in Boston for 1 week now "getting inspected". I keep calling and they tell me it will probably be 2 weeks before it "goes through" Meanwhile I am without a tablet. This is a very inefficient warranty plan, When I bought it was under the impression that if I was traveling and had a catastrophic accident they would replace it on the spot. So far I have been very unimpressed with the warranty plan I would not do it again. 100$ for a 400$ machine and I have to pay 50 $ deductible and wait 2 weeks. I would probably just buy another machine and eat the cost, I am not one who frequently drops tablets, this was an isolated incident, but still the wait was not expected when I forked over the cash for the plan in the first place.
:unhappysweat: