Should I Pick up a 650 on Sale?

[slivy58]

Well just figured out my New Years Resolution... NEVER EVER BUY FROM MICROSOFT'S ONLINE STORE AGAIN, EVER!!! :angry::angry: :angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry:

 

[libra89]

Well just figured out my New Years Resolution... NEVER EVER BUY FROM MICROSOFT'S ONLINE STORE AGAIN, EVER!!! :angry::angry: :angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry::angry:

Uh oh...what happened?

 

[anon(50597)]

I'm not gonna type up a full reply to this at the moment but the lockscreen on Win10 Mobile is inferior to android and iOS. You might like it. But that doesn't mean that it is good. It's annoying and restricted.

Inferior to you. That doesn't make it inferior to the rest of the world.

Sent from mTalk

 

[slivy58]

Uh oh...what happened?

Up until today we thought progress was being made then it turned out to be all for nothing, now feeling like we're in a round room with no doors or windows with a never ending "round and round" we go. Can only be thankful it was only a $99 phone otherwise we'd be pissed tenfold.

Not a 100% sure but today’s revelations has me guessing my warranty status is still up in the air. You see, I ordered off the Canadian Web Store using CAD funds yet for some unknown reason the phone shipped from the US (California) essentially this negates any warranty due to it crossing the border into Canada. Asked multiple times why this has become an issue since where it shipped from was totally out of my control yet never a response other than “don’t worry, we’ll sort this out for you”, suuure you will. Guess that is why they directed me towards “Nokia Repairs” which I questioned at that time (still no response), wasn’t until someone from NR replied to my inquiry today about my device’s status that they (NR) were waiting for “ME” to ship my phone to them. Sorry don’t have “MY” goldarn phone because “MS” has it somewhere in lala land grrrrr!... See below

So they got all my pertinent info on several occasions, they know and can see my phone was returned to the warehouse depot in Ontario Canada w/my info on package, after that everything seems to become a blur with the waters getting very murky, the Support Team seemingly at a loss what to do next. Case numbers I’ve been given turn out to be irrelevant (no surprise there), responses to my questions go unanswered yet all the while it’s again “don’t worry”. Definitely a one-way street here with me being at their mercy, they tell me what to do with little reciprocation on their part as to what’s being done, leaves me clueless as to this case’s final destination.

Should have known in the beginning when they failed to meet their deadline for delivery, paid for expedited 1-3days but arriving in 8, shipped from US???, then finding out phone was defective, that this story wasn’t going to have a good outcome. Yes it is the holidays but there is no excuse for some of the behaviour, or lack thereof that I’ve encountered so far on normal business days, totally and utterly atrocious in my opinion.

I know it may seem to some like I’m jumping the gun here but if you were in my shoes experiencing what I have you’d be thinking differently. Considering I was given a defective product from the get-go (evident by the type of problem), what’s transpired to-date is unacceptable and totally unforgivable.

Can only hope my case is a one-off yet really question that since the shenanigans seem to go on and on, 2017 is just around the corner so here's hoping things improve.

 

[libra89]

Up until today we thought progress was being made then it turned out to be all for nothing, now feeling like we're in a round room with no doors or windows with a never ending "round and round" we go. Can only be thankful it was only a $99 phone otherwise we'd be pissed tenfold.

Not a 100% sure but today’s revelations has me guessing my warranty status is still up in the air. You see, I ordered off the Canadian Web Store using CAD funds yet for some unknown reason the phone shipped from the US (California) essentially this negates any warranty due to it crossing the border into Canada. Asked multiple times why this has become an issue since where it shipped from was totally out of my control yet never a response other than “don’t worry, we’ll sort this out for you”, suuure you will. Guess that is why they directed me towards “Nokia Repairs” which I questioned at that time (still no response), wasn’t until someone from NR replied to my inquiry today about my device’s status that they (NR) were waiting for “ME” to ship my phone to them. Sorry don’t have “MY” goldarn phone because “MS” has it somewhere in lala land grrrrr!... See below

So they got all my pertinent info on several occasions, they know and can see my phone was returned to the warehouse depot in Ontario Canada w/my info on package, after that everything seems to become a blur with the waters getting very murky, the Support Team seemingly at a loss what to do next. Case numbers I’ve been given turn out to be irrelevant (no surprise there), responses to my questions go unanswered yet all the while it’s again “don’t worry”. Definitely a one-way street here with me being at their mercy, they tell me what to do with little reciprocation on their part as to what’s being done, leaves me clueless as to this case’s final destination.

Should have known in the beginning when they failed to meet their deadline for delivery, paid for expedited 1-3days but arriving in 8, shipped from US???, then finding out phone was defective, that this story wasn’t going to have a good outcome. Yes it is the holidays but there is no excuse for some of the behaviour, or lack thereof that I’ve encountered so far on normal business days, totally and utterly atrocious in my opinion.

I know it may seem to some like I’m jumping the gun here but if you were in my shoes experiencing what I have you’d be thinking differently. Considering I was given a defective product from the get-go (evident by the type of problem), what’s transpired to-date is unacceptable and totally unforgivable.

Can only hope my case is a one-off yet really question that since the shenanigans seem to go on and on, 2017 is just around the corner so here's hoping things improve.

Wow, I'm so sorry. I can only imagine how frustrating and time consuming this experience must have been. Considering all that, I understand why you would rather not buy from the MS store again. Totally understandable.

 

[slivy58]

Wow, I'm so sorry. I can only imagine how frustrating and time consuming this experience must have been. Considering all that, I understand why you would rather not buy from the MS store again. Totally understandable.

Yep we're done. With no stock appearing pretty much anywhere and Lumia Phones being discontinued I'm wonder if I'll ever see a replacement, won't be good if we end up with a bunch of useless accessories that's for sure.