SMS restore, all solutions

Chintan Gohel

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May 23, 2014
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Hi, so I did a hard reset and no my messages are not restoring

What are the solutions I can try to get my messages restored to my phone? build 10586.29, everything updated, lumia 1020, Kenya

Help really appreciated
 

Pete

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Nov 12, 2012
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You need to have had that setting set in the past for you to get your text messages back. Basically, messages will only be synced to the cloud when the backup option is on. If you've only just set the option, any messages before this point will not be restored.
 

Chintan Gohel

Active member
May 23, 2014
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You need to have had that setting set in the past for you to get your text messages back. Basically, messages will only be synced to the cloud when the backup option is on. If you've only just set the option, any messages before this point will not be restored.

It has always been on. I'll try again tonight on wifi and even cellular
 

Pete

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Nov 12, 2012
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Are you getting the email synced for your Microsoft Account on the phone (send/receive works)?
 

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