Hello.
I've recently bought and received my new Surface Pro 2 device, but I've noticed, that (from beginning) it has some flaws:
(display flaws)
a) hot/dead pixel on screen - brighter/white pixel visible on brighter backgrounds (software solutions such a Pixel Fixer didn't help)
b) some brightness/backlight bleeding at the bottom part of Surface's screen (at screen border)
(kickstand issue)
c) kickstand is wobbling when is set to it's 2nd position
(other flaws)
d) my Surface responds slowly to pressing the awake/power button - I have to wait about 2 seconds for device to react
Has anyone had any of these flaws in his device? Can I report my device for warranty service to exchange for new one?
Please answer.
Regards.
I've recently bought and received my new Surface Pro 2 device, but I've noticed, that (from beginning) it has some flaws:
(display flaws)
a) hot/dead pixel on screen - brighter/white pixel visible on brighter backgrounds (software solutions such a Pixel Fixer didn't help)
b) some brightness/backlight bleeding at the bottom part of Surface's screen (at screen border)
(kickstand issue)
c) kickstand is wobbling when is set to it's 2nd position
(other flaws)
d) my Surface responds slowly to pressing the awake/power button - I have to wait about 2 seconds for device to react
Has anyone had any of these flaws in his device? Can I report my device for warranty service to exchange for new one?
Please answer.
Regards.