Some Metro apps don't have internet access when using a USB 4G card

[andy roddy]

I'm so glad I found this forum. There's certainly a lot to learn about my new SP2.

I haven't seen any threads about data connectivity issues when using a USB 4G card. The desktop programs all work flawlessly, but I have noticed that many Metro apps act as if they don't have internet connectivity (e.g., Here Maps). Has anyone else come across this, and has anyone found a solution?

 

[MBytes]

I don't have such device to test. But I don't see how it is possible to cause a problem.
I assume it works like a wireless card with no special software, beside the drivers, so it should work everywhere.

On WiFi, everything works?

 

[andy roddy]

Yes, everything works on WiFi, but some apps do not see the internet connection when I am connected with a 4G card. The desktop programs all work without issues.

 

[Nimdock]

That is kind of weird. I just got my Surface so I am still unlocking its secrets (heh), but maybe you can try this: since it is a 4G card chances are it set as a metered connection... If you change it back to non-metered, do the metro applications work?

1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)

2. Tap or click Network, and then tap or click Connections.

3. Tap or click the connection you want to change, and then, under Data usage, turn Set as a metered connection on or off.

 

[andy roddy]

Good idea. Under network settings, this shows up as an "Ethernet" connection (!?). The only available options are "find devices and content" and the properties are listed.

 

[Nimdock]

Yes, technically Ethernet connections do not have this option since theoretically they are non-metered. So there goes that theory.

I would try to see if there are new drivers for your card.

 

[andy roddy]

That's a possibility. I'll look into it.