Stains on my Red Lumia 920

[sdreamer]

That's actually from dust getting between the phone and whatever case. The dust and grime will rub between the phone and the case causing abrasion and then causing scratches like what you are seeing. It can happen to any device with a case that isn't occasionally removed then cleaned. Doesn't matter what case you use most likely, and might actually occur more frequently with gel cases because those cases have a bit more give than rigid cases. The only real way to "remove" them is to actually remove a layer until the polycarbonate is entirely even, thus it actually hides the blemishes. The problem with glossy plastic finishes, is this wear and tear is much more obvious than it is with matte phones. Matte phones you will notice them becoming more polished and having shinier spots due to the same wear and tear but it is less noticable.

 

[jomarr]

What did they tell you ? I have the same problem and don't know what to do. I won't buy a new phone casing because the OFFICIAL Nokia case did this. It's a shame for them.

I haven't had the time since the Nokia Center near my place got shut down. I will try to bring this later at the mall.

 

[Skynetz]

I tweeted to @nokiahelps and asked them if this stains are normal and they replied that this isn't normal and that I should contact the retailer about this..

Sent from my Nokia Lumia 920 using Tapatalk

 

[Dietrich Cleijne]

I have no stains whatsoever on my device.
I use a simple flexible clear gel like case to protect my L920 and i clean it on a weekly basis.
There is one thing wrong with the case, the flashlight tends to disperse because of it, so i have to take the case of when i make pictures that need flash.