Gray Liu
New member
Same problem here! Besides, my Mail and Calendar App won't open. Just freeze at their logo page. I wanted to reinstall those two Apps, now that the store is down. I can't do anything but wait. This really sucks!!
1. Run an elevated command prompt (Type "cmd" in Search, then press Ctrl+Shift+Enter).
2. Type following commands:
net stop wuauserv
move "c:\Windows\SoftwareDistribution" "c:\Windows\SoftwareDistribution.old"
net start wuauserv
3. Reboot
4. Try to download something from the Store.
try to disconnect from the internet while doing this. just to make sure windows update really turn off and not downloading any updates.
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I think that this solution that was found in the MSFT Answers forum bears repeating, even to be stickied. It certainly worked for multiple users as well as for my Surface?.
EDIT: I will add that I only renamed the "SoftwareDistribution" directory by appending ".OLD" to it as opposed to actually moving it elsewhere in the file system. I believe that renaming the folder was the original intent of the OP in that thread.