I've recently had a problem with my phone freezing on the resuming screen. I've been taking the battery out, however, someone told me that if you put in the SIM card backwards it will reset the phone. I tried that and it didnt work. The phone started up fine. I took out the battery again and put the SIM in the right way... Now my phone will go to the huawei screen and then this blue screen. The touchscreen doesn't work and I can't get it to hard reset. Please help.