Surface 2: Internet Explorer keeps crashing and closing

[romant56]

Yeah but the fact is, you had to do something. In reality, we shouldn't have to experience this sporadic crashes.

I agree completely. It's an inexcusable problem. Just trying to help out a little bit. I'm not even 100% sure it helped. Could be that placebo effect.

 

[photobriangray]

I just downloaded an update KB2901549. Says to "Install this update to resolve issues in Internet Explorer". Now while the MS update info reads it is a security update, the "crashes" do seem to happen on sites that have multiple ad sources or constant updates. Could be the OS misinterpreting something? Check for updates, install and share your results...[h=1][/h]Download details: Update for Internet Explorer 11 for Windows 8.1 (KB2901549) - Microsoft Download Center

 

[romant56]

I just got it too. For me it came through Windows Update as "Update for Windows 8.1 (or RT, I guess on my Asus RT tablet). Anyway, the details state, "Update improves the reliability of Internet Explorer 11 in Windows 8.1, Windows RT 8.1, and Windows Server 2012 R2."

Sounds like exactly what we needed!

 

[TripsG]

Won't let me install it. Says it's not applicable to my computer. Really?

 

[photobriangray]

Won't let me install it. Says it's not applicable to my computer. Really?

You go through the Update and Recovery?

 

[TripsG]

Yes, went through there first and there wasn't an update. Then clicked the link provided and it wouldn't install.

 

[angusdegraosta]

Still crashing randomly in metro. I've already troubleshot and reset the browser. This is a software problem Microsoft needs to acknowledge and fix.

 

[Daniel Curry]

Still crashing randomly in metro. I've already troubleshot and reset the browser. This is a software problem Microsoft needs to acknowledge and fix.

I spoke to Microsoft about this and they told me it was just me. I spoke to them on Wednesday morning. I told them they were wrong, but they wouldn't listen.

 

[izzy1981]

Ms did something in Win 8.1 update. Not only my IE 11 is not workong, but other browsers too. I am on a desktop PC running Win 8.1 with latest updates.
I have the DNS bug. Windows 8.1 and the router don't communicate like windows 8.0 so the DNS gets all stuffed up. When i open a page it won't display. I need to refresh the page and then it works. Win8.1 is full of bugs. They managed to brake OneNote too. My shortcut for screen cliping is not working anymore. Win + S is now Search. Way to go Microsoft...

 

[angusdegraosta]

I spoke to Microsoft about this and they told me it was just me. I spoke to them on Wednesday morning. I told them they were wrong, but they wouldn't listen.

They are wrong. The metro browser just keeps crashing whenever it feels like it.

 

[TripsG]

The updates fixed most of my little IE bugs. Check for your updates.

 

[Daniel Curry]

The updates fixed most of my little IE bugs. Check for your updates.

Yeah, mine fixed them last week. Don't think it's crashed since,

 

[angusdegraosta]

Did a system refresh... seems AOK so far now.

 

[gentrt]

Mine keeps exiting out of ie11 on both my surface rt and 2.

 

[angusdegraosta]

Yup take that back... same thing here again. It is absolutely mind boggling how much the thing crashes. I've done a bunch of recommended remedies. No help. The only thing to do I suppose is be patient and wait for a patch, I REALLY hope soon.

 

[Xcel101]

Agree, the Metro browser as it stands now is a POS. Slow and I have had it crash 5 times already just trying to get through a 45 min Youtube. I am wishing I had kept my RT for while while we go through the beta testing for MS on the Surface 2.

 

[TripsG]

Surprised the update didn't fix it. Mine is now running smoothly.

 

[calfee20]

Has anyone tried tracking protection with the two easy lists?

 

[alteschweed]

I know it's already been two years but just to let you know: The problem still exists... My Surface 2 IE11 crashes quiet often, especially if I open multiple tabs.
(Also my Surface 2 has a battery drain which is worse if I use the Type Cover. Did all the updates and even got it replaced twice for multiple issuse, but the problems still persist... -> don't buy RT devices, also the Lumia 2520 is a huge letdown with homebutton issues, eg it randomly vibrates and closes the apps....)