I've had my Surface Pro 3 for over a year now and I have always had this problem.
When I connect to the wired network at work using the dock, I have full internet access and can read files from my network drive, however everything hangs when I try to save a file, or create a new file. This is the case in any software (Word or other software). In Word, for example, I get the 'Saving as...' dialog box with the green bar that appears and stays for 5-10 minutes. Eventually the file is sometimes saved. It doesn't matter when it is a big file or a small file.
The same problem occurs with the surface Pro 3 dock, the USB network adaptor, and also an off-brand USB network adaptor. I recently upgraded from Windows 8.1 to Windows 10 in the hope this problem would disappear, but it remains! Our IT person did 'return to factory settings' before upgrading to Windows 10, so it isn't anything else that's been installed
If I connect to our work network via WiFi, I have no such problems and can read and save files with no problem. This has been my solution, but only temporary as it means I'm not logged onto our domain and therefore can't print, access intranet, etc.
All updates have been installed. I've tried uninstalling the ethernet adaptor and reinstalling the latest version with no joy.
I have a Surface Pro 3, i7 64-bit processor, 8GB RAM.
I've followed these instructions for a similar problem, but also no joy (Google: Windows 10 Surface Pro 3 Docking Station Network Problem: SOLVED!)
It's not the network cable as I can plug it into another laptop with no problems.
Can anyone help?
Any help gratefully received,
Patrick
When I connect to the wired network at work using the dock, I have full internet access and can read files from my network drive, however everything hangs when I try to save a file, or create a new file. This is the case in any software (Word or other software). In Word, for example, I get the 'Saving as...' dialog box with the green bar that appears and stays for 5-10 minutes. Eventually the file is sometimes saved. It doesn't matter when it is a big file or a small file.
The same problem occurs with the surface Pro 3 dock, the USB network adaptor, and also an off-brand USB network adaptor. I recently upgraded from Windows 8.1 to Windows 10 in the hope this problem would disappear, but it remains! Our IT person did 'return to factory settings' before upgrading to Windows 10, so it isn't anything else that's been installed
If I connect to our work network via WiFi, I have no such problems and can read and save files with no problem. This has been my solution, but only temporary as it means I'm not logged onto our domain and therefore can't print, access intranet, etc.
All updates have been installed. I've tried uninstalling the ethernet adaptor and reinstalling the latest version with no joy.
I have a Surface Pro 3, i7 64-bit processor, 8GB RAM.
I've followed these instructions for a similar problem, but also no joy (Google: Windows 10 Surface Pro 3 Docking Station Network Problem: SOLVED!)
It's not the network cable as I can plug it into another laptop with no problems.
Can anyone help?
Any help gratefully received,
Patrick