Surface Shipping Details (UK)

[JayJayTG]

Same idea as me, I'm hoping Orange get the red Lumia 920 then I will match them up, if that fails I'll try to match with cyan, if that fails I'll buy an IPhone (joke, I'm not that stupid )

Good plan or if that fails you could go black or maybe white! Woah woah woah woah woah lets not say things we cant take back

 

[Airlienet]

UPS Man just delivered my surface 64Gb whoooo (Colchester)

 

[JayJayTG]

UPS Man just delivered my surface 64Gb whoooo (Colchester)

That's ESSEX!! come on me and EDDS better be next!

 

[EDDS]

UPS Man just delivered my surface 64Gb whoooo (Colchester)

Next stop Chelmsford? Please!!!!!!!!!!!!!!!!!!!!!!

 

[Jubei700]

GOT MINE (sorry people who haven't)

It was delivered at 0859 this morning (Exeter), but obviously I wasn't in. Went home on my lunch break because I was too excited not too, found a UPS slip. The depot is 30 seconds from my house, so I thought I'd go there on my way back to work, assuming there was no chance I could collect it just 3 and a half hours after they tried to deliver it. Which the man at the desk immediately confirmed. But then he rang the driver, who happened to be parked up behind their delivery centre (a seperate warehouse) so he sent me off in my car and the van driver was waiting for me and I picked it up form there! So happy! Now it's under a pad on my desk and I'm trying not to be too obvious that I'm playing wth it rather than working

 

[JayJayTG]

Canvey island pls!!!!!!

 

[paolo lance]

My order was canceled this morning!! Poor me.

 

[Loz Blake]

Next stop Chelmsford? Please!!!!!!!!!!!!!!!!!!!!!!

You're from Chelmsford?! Oh snap, Great Baddow myself!

 

[markfive]

You're from Chelmsford?! Oh snap, Great Baddow myself!

That'll be three of us waiting in Chelmsford then.....

 

[adesonic]

Anybody from Manchester?

 

[HPoirot]

Anyone had their orders wrongfully cancelled?

As mentioned in a previous post, my order was cancelled after Microsoft tried to take my money twice, which my bank rightfully refused as a duplicate transaction.

I talked to support, told them that the initial payment is still authorised and it's their fault for not handing it properly. They admitted that there is a problem with their system and that several clients have complained about this. All these cases will be escalated and, they expect, satisfactorily resolved.

In my opinion, we should at least get a ?100 voucher. Seeing as their erroneous cancellation made us wait for at least another 3 weeks, I would be more satisfyied with getting ?150 off (?50/week seems acceptable). In any case, we'd be mistaken for idiots if we accepted anything less that ?100 for their mistake...

Anyone else agree with me on this one?

 

[paulmd]

Still waiting in Manchester - a UPS van did pull up into our loading bay at lunchtime but made no deliveries to our office...

 

[udayrulz]

As mentioned in a previous post, my order was cancelled after Microsoft tried to take my money twice, which my bank rightfully refused as a duplicate transaction.

I talked to support, told them that the initial payment is still authorised and it's their fault for not handing it properly. They admitted that there is a problem with their system and that several clients have complained about this. All these cases will be escalated and, they expect, satisfactorily resolved.

In my opinion, we should at least get a ?100 voucher. Seeing as their erroneous cancellation made us wait for at least another 3 weeks, I would be more satisfyied with getting ?150 off (?50/week seems acceptable). In any case, we'd be mistaken for idiots if we accepted anything less that ?100 for their mistake...

Anyone else agree with me on this one?

No way you ll get 150

 

[churchwa]

Still waiting in London, although not holding out much hope. they have only properly charged my card for the touch cover and not the actual device.

Oh well, another day won't kill me..... (Or will it?)

 

[theseusperse]

Still waiting in London, although not holding out much hope. they have only properly charged my card for the touch cover and not the actual device.

At this point the charging is completely irrelevant. They either cancel your order or you're getting it for sure.

 

[HPoirot]

I can try

No way you ll get 150

No way I'll settle for less that ?100 either

 

[markfive]

That'll be three of us waiting in Chelmsford then.....

Just had a UPS delivery at my house, don't know if it's the Surface but not expecting any other UPS delivery so fingers crossed. Unfortunately I'm 25 miles away and won't be home until about 10pm..... could be a long night

 

[fishgen]

No way I'll settle for less that ?100 either

Well, this ?50 coupon they offered so far is pretty useless for me, I don't really want anything else from the store... maybe a different coloured touch cover. What would really be nice it to have this amount off of my order...

 

[lmckinley]

Has anyone in Yorkshire received theres yet?

 

[HPoirot]

Well, this ?50 coupon they offered so far is pretty useless for me, I don't really want anything else from the store... maybe a different coloured touch cover. What would really be nice it to have this amount off of my order...

MS support told me that, most likely, I will be getting a new voucher. In that case, I might consider to place a new order for the surface, but, seriously, I'm not accepting anything less than ?100.

Come on, people! They gave out ?50 vouchers just for sending a wrong email. They care about their reputation. If they cancel orders because the customer's bank doesn't authorise a duplicate transaction (which is correct behaviour!), I can see this having a horrible effect on their reputation, especially after the entire "by the 26th, oh, no, wait, by the 2nd, oh, no, by the 30th" fiasco...