Surface Shipping Details (UK)

[karnka]

Full amount now pending on my card

 

[ndschris]

My card has just been charged, literally within the last 5 mins. Hoping mine arrives today

 

[Digital Moe]

Any idea if the tracking number resembles your order number in any way?

No resembelance what so ever.

Are you based anywhere near Stratford? coz if you are i hope that UPS van is heading towards me

Not far in Liverpool Street/Bishops Gate area.

 

[bartekxyz]

My card has just been charged, literally within the last 5 mins. Hoping mine arrives today

My was charged on friday evening.

 

[Loz Blake]

Any one paid by paypal , my payments is showing as pending never had that happend before so hoping ther is no issue

Yep I am, and mines the same, although I can't log into paypal atm, they've been very temperamental this morning.

 

[Loz Blake]

I'm in the City, literally a stones throw from Monument. I'm hoping that it's already been delivered and that the post room will bring it up to me soon =D

 

[MrX365]

My card has just been charged as well in the past 15 minutes.

Makes this even more frustrating now because Im meant to be getting a lift back to Cardiff at 2, now I dont know whether or not just to wait until tonight to see if it comes today

Getting it delivered to Herts...

 

[Jubei700]

I'm excited now, the UPS depot for my town is only round the corner from my house. Unfortunetly I'll be stuck at work until 7:30 this evening... rubbish!

 

[manzanotti]

I've just had my 64GB unit delivered to me at work (in Birmingham).

Though the shine has been taken off it by the unit no booting into Windows! Tries to automatically repair the unit, but fails.

 

[jeromem75]

I've just had my 64GB unit delivered to me at work (in Birmingham).

Though the shine has been taken off it by the unit no booting into Windows! Tries to automatically repair the unit, but fails.

ouch, sorry to hear that, when did you order yours ?

 

[adesonic]

For those who have had their surface delivered, what does the order status say on the MS store website?

 

[manzanotti]

ouch, sorry to hear that, when did you order yours ?

Ordered on the 17th October.

Got to the Startup Settings page, but it doesn't seem to register any of the key presses, so I can't get it to Launch recovery environment.

 

[bartekxyz]

ouch, sorry to hear that, when did you order yours ?

Ordered on the 17th October.

Got to the Startup Settings page, but it doesn't seem to register any of the key presses, so I can't get it to Launch recovery environment.

Connect wired mouse or keyboard.

 

[manzanotti]

Connect wired mouse or keyboard.

Cheers, that enabled me to enter keypresses. It doesn't boot up into the recovery environment though, just reboots.

Trying a manual Automatic Repair now. It's checked the disk. Still fails. And the log file it says that it's created doesn't exist.

Going through the Surface service web site, and it wants me to drop the unit off at UPS. Well, that's not happening, as it's miles away!

 

[Omega Point]

Well mine has just been cancelled, they requested the money twice so my bank declined the transaction. Now I have to re-order and wait 3 weeks for delivery

 

[whereissurface]

I ordered 2x32G Surface+Black Touchcover on 20th (had to wait for payday!), so I accepted the possibility of not getting my Surface until at some point this week.

But an hour ago I got an order cancellation email from MS store UK - the horror! After speaking to my bank (Barclays) I now know that they had authorised the payment which has been pending since the moment I ordered.

Turns out MS tried to charge the card today and it was treated as separate charge, for which I didn't have enough funds available. Called MSS and they're saying I have to place a new order now! The way I see it, this is MSS fault for doing a separate charge as opposed to completing the one that was pending.

I didn't have time to stay on the line to MSS customer support at the moment, so will have to call them later. Anyone else had this kind of problem? Maybe stopping being nice on the phone and demanding to speak to someone more credible will get my order back on track?

 

[Jips]

Mrs has just rung, Mine has arrived (South Wales) via UPS

Stoked and sad.
Stoked its here
Sad I am 30 miles away in work

Never mind, something to look forward to.

 

[whereissurface]

Order cancelled!

I ordered 2x32G Surface+Black Touchcover on 20th (had to wait for payday!), so I accepted the possibility of not getting my Surface until at some point this week.

But an hour ago I got an order cancellation email from MS store UK - the horror! After speaking to my bank (Barclays) I now know that they had authorised the payment which has been pending since the moment I ordered.

Turns out MS tried to charge the card today and it was treated as separate charge, for which I didn't have enough funds available. Called MSS and they're saying I have to place a new order now! The way I see it, this is MSS fault for doing a separate charge as opposed to completing the one that was pending.

I didn't have time to stay on the line to MSS customer support at the moment, so will have to call them later. Anyone else had this kind of problem? Maybe stopping being nice on the phone and demanding to speak to someone more credible will get my order back on track?

 

[bartekxyz]

So all of you have been charged twice? My card have been charged right after I preordered(18th oct) then three days later my money returned and this friday(26 oct) my card have been charged again.

 

[fishgen]

Well mine has just been cancelled, they requested the money twice so my bank declined the transaction. Now I have to re-order and wait 3 weeks for delivery

Don't let them get away with this, fight for your right to Surfaaaace!