Thanks so much NOKIA!!

[jon Luc]

Hey guys did you ever actually get the phone sent to you after the reported shortages? Ive gotten the exact same responses but they keep pushing the restock by a week or two every week. I just want to know if I'm being jerked around or if theres actually a shortage.

Thank you

 

[dkp23]

Yes I've gotten 2 within the last two weeks. A red one.

 

[jon Luc]

Yes I've gotten 2 within the last two weeks. A red one.

Ok so just the double check the representative from Nokia.Resolution@nokia.com is actually good.
I guess I just have actual bad luck and ill keep waiting instead of sending it out for repair.

 

[damnfob]

Really good, actually. I was having some h/w issues with my rear camera, and Nokia had a replacement out to me in 3 days. They actually sent the replacement first, with no return slip or anything, so there was no downtime on my end.

 

[rexii23]

I can chime in on this too. Emailed Mr Elop about the horrible gap between my screen and bezel and also the creaking in my 920. He forwarded it onto his Nokia Care team and speedily Nokia organised a swap at the local shop that I bought the phone from. The evil store wanted to send it away even if I had the phone less than 24hrs. Although this replacement has developed a creak too so I've sent another email off again. Fingers crossed, third time lucky.