sighhhhhh
Hello, I've had my Lumia 920 for about a week, today i was playing with it a bit, and I changed the phone's region (from Jordan to the US, I wanted a broader app range), and it started updating some default apps (like Nokia maps...etc) which it didnt need to update while I was on the previous region, at the same time, the phone was connected to the charger. Anyway amidst all that, I received a Skype call (which was running in the back ground). and it all came crumbling down, the screen wont respond to anything. The buttons work, the screen doesn't, not all the time, like I try to unlock, it doesnt respond, I leave it for a few minutes, and I find it responding, a while later its not responding... this video shows how it is when its stuck
Nokia Lumia 920 Touch Screen Problem - YouTube
I tried several things, ended up doing a factory reset (both through the settings, and through the weird buttons combination), I didnt even restore contacts just to make sure that it is a completely fresh system... still the same thing
I was on the Nokia forum and it seems that many people are having this issue, no solutions are proposed on that forum...... if there anything, or did I just make the biggest mistake by switching to Nokia/Windows Phone??
UPDATE: Yup, hardware failure, which was a huge issue since I dont live where a ought the device from, and apparently Nikia's warraty is local only, they had to replace the motherboard or the CPU or something, its doing well now
Hello, I've had my Lumia 920 for about a week, today i was playing with it a bit, and I changed the phone's region (from Jordan to the US, I wanted a broader app range), and it started updating some default apps (like Nokia maps...etc) which it didnt need to update while I was on the previous region, at the same time, the phone was connected to the charger. Anyway amidst all that, I received a Skype call (which was running in the back ground). and it all came crumbling down, the screen wont respond to anything. The buttons work, the screen doesn't, not all the time, like I try to unlock, it doesnt respond, I leave it for a few minutes, and I find it responding, a while later its not responding... this video shows how it is when its stuck
Nokia Lumia 920 Touch Screen Problem - YouTube
I tried several things, ended up doing a factory reset (both through the settings, and through the weird buttons combination), I didnt even restore contacts just to make sure that it is a completely fresh system... still the same thing
I was on the Nokia forum and it seems that many people are having this issue, no solutions are proposed on that forum...... if there anything, or did I just make the biggest mistake by switching to Nokia/Windows Phone??
UPDATE: Yup, hardware failure, which was a huge issue since I dont live where a ought the device from, and apparently Nikia's warraty is local only, they had to replace the motherboard or the CPU or something, its doing well now
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