Sgthree
New member
Not that it gives any answers, but I just got an email from Microsoft support saying:
As I said in an earlier post, if people do write to Nokia/Microsoft, it might help them refocus on future releases. What's to lose?
In case anyone is wondering, my comments that prompted this response were that the process needs to be more focussed to the customer, and not how the industry likes to work.
I understand your disappointment about the process of Windows [phone] 8.1 update and release date. I'm sure Microsoft and carriers have their own reasons why the process is like this but, it's never too late to hear your point of view. We have escalated your feedback to the appropriate support team. They will review your suggestion for consideration during the next revision of the program.
While we cannot implement every idea, we do rely on customer feedback when designing and building Microsoft products. We appreciate you sharing your ideas about improving our products.
I appreciate you taking the time to contact us, and I hope you have a wonderful day.
Take Care!
Sincerely,
Jaffie
Microsoft Customer Service Representative
While we cannot implement every idea, we do rely on customer feedback when designing and building Microsoft products. We appreciate you sharing your ideas about improving our products.
I appreciate you taking the time to contact us, and I hope you have a wonderful day.
Take Care!
Sincerely,
Jaffie
Microsoft Customer Service Representative
As I said in an earlier post, if people do write to Nokia/Microsoft, it might help them refocus on future releases. What's to lose?
In case anyone is wondering, my comments that prompted this response were that the process needs to be more focussed to the customer, and not how the industry likes to work.
Last edited: