So I'm digging around the forums, google, and youtube; and it seems AT&T can be a real pain in the *** when it comes to unlocking devices. Some have told me you have to have an AT&T sim in the phone for at least a few months before they will do it. Some have suggested ponying up for a third-party service (looks to be anywhere from 40 to 75 dollars). Some have suggested having a friend with AT&T call.
I'm currently a T-Mobile user, but the MSFT store doesn't carry unlocked phones or T-Mobile phones... sad day. I'm currently using a Lumia 925 (though I'd love to use the Lumia 1020 #Camera).
I was curious if, as of late, some had more success getting their AT&T Lumia 1020s unlocked. I've called AT&T customer service 5 different times. Got a "case" opened (was denied due to the following: We cannot find a valid current or former mobile number associated with this device. This device is not associated with a current or former AT&T account.). Submitted an alternative case (if you go to att.com/deviceunlock and pick GoPhone then you can just submit an IMEI number w/ your email) that i haven't heard back from. Had a friend call, and he was told to submit a case online (he just did that this morning so we'll see if he hears back).
Any thoughts, comments, advice, etc. would be great. I was also curious if there was a way to flash the device that might unlock it? I'm not sure this is possible but maybe someone here is wiser? I wouldn't want to brick such a lovely device, but, as of now, all I have is a great phone that I can't use
I'm currently a T-Mobile user, but the MSFT store doesn't carry unlocked phones or T-Mobile phones... sad day. I'm currently using a Lumia 925 (though I'd love to use the Lumia 1020 #Camera).
I was curious if, as of late, some had more success getting their AT&T Lumia 1020s unlocked. I've called AT&T customer service 5 different times. Got a "case" opened (was denied due to the following: We cannot find a valid current or former mobile number associated with this device. This device is not associated with a current or former AT&T account.). Submitted an alternative case (if you go to att.com/deviceunlock and pick GoPhone then you can just submit an IMEI number w/ your email) that i haven't heard back from. Had a friend call, and he was told to submit a case online (he just did that this morning so we'll see if he hears back).
Any thoughts, comments, advice, etc. would be great. I was also curious if there was a way to flash the device that might unlock it? I'm not sure this is possible but maybe someone here is wiser? I wouldn't want to brick such a lovely device, but, as of now, all I have is a great phone that I can't use