I just called ATT to get my unlock code. Hers my story. I had a lumia 900 not under contract from att been paying my 125 bill every month for the past year. So when I had the chance, I had purchased a lumia 920 from my Brother in law who had bought the phone outright under no contract too. So 10 days ago I put the new phone on my account and continued to use att service waiting for may 9th unlock day for lumia 920. Called ATT gave them my iMei number and just as he was going to tell me the code he paused and said my lumia 920 needed to by on their network for at least 90 days in order for them to give me the unlock code. I was like Whoa buddy I have had a lumia 900 in good standing for the past year and have had an account with you for over a year now and your telling me this BS. So I finally did what every sane person does and ask to speak to the manager. He gets on the phone and tries to explain the same situation yadaada the phone needs to be on our system so on and so forth. I was furious at this point. Went on to explain with fury that I have been paying my bill on time it’s not a stolen phone so there should be no reason not to unlock. The manager then directed me to their site that’s I guess you can request a unlock code over the web. Went to that site and they had terms and conditions on eligibility requirements for unlocking a att phone here’s the website
https://forums.windowscentral.com/e...viceunlock%2Fclient%2Fen_US%2F&token=cCjCkWGN under the terms of eligibility there’s is not a requirement that states I have to be on their service for 90 days in order for them to unlock the phone. Its funny how when I pointed this out to him he magically was able to get me a unlock code. So if any of you experience this issue just have them go to the website and have them read their eligibility requirement. TOTAL FAIL ATT…