UPDATE: It works!!! PSA: Netflix still doesn't work in W10

[quarlow]

Just thought I would give a heads up that I still get an error when trying to watch videos in Netflix after updating to W10.

I was hoping whatever fixed the issue in the real denim update would have be included in the W10 builds.

I only have a 830, so I cannot test on other devices. I would imagine it works in W10 for phones it works on WP8.1.

While I'm at it, Lumia Camera 5 won't open either.

Kind of underwhelmed. This two items were my biggest reasons to take the update, get updates from MS, and cut out AT&T.

UPDATE: Uninstalling, rebooting, and reinstalling appears to make Netflix work.

 

[hasasimo]

Re: PSA: Netflix still doesn't work in W10

Thanks for the info. Were you having auto-restart issues at all before updating to Windows 10? If so, are those continuing?

 

[quarlow]

Re: PSA: Netflix still doesn't work in W10

No, I wasn't having any issues before the update.

 

[Noahma]

Re: PSA: Netflix still doesn't work in W10

Its a driver issue, drivers are not shipped with the OS, they are packaged with the firmware. Therefore you need full denim to have the fix

 

[wynand32]

Re: PSA: Netflix still doesn't work in W10

Hmmm... I've never had any issues running Netflix on my RM-985. Worked with WP8.1 and still works with Windows 10.

 

[Noahma]

Re: PSA: Netflix still doesn't work in W10

Hmmm... I've never had any issues running Netflix on my RM-985. Worked with WP8.1 and still works with Windows 10.

Did your phone come with the full denim? Camera 5 and all? The issues are with the sort of half way denim. Microsoft has stated that with the newest version of Netflix (where you can choose your profile) that a Driver interferes with playback, and that they were working on the fix. Since the drivers are packaged with the firmware, It will be fixed with the full release of a full denim for the 830

 

[Desynthesis]

Re: PSA: Netflix still doesn't work in W10

Netflix is bizarre--I assume it's somehow Microsoft's fault, but Crunchyroll works fine on the phone.

 

[Noahma]

Re: PSA: Netflix still doesn't work in W10

Netflix is bizarre--I assume it's somehow Microsoft's fault, but Crunchyroll works fine on the phone.

Microsoft stated late December that it was a driver error on their side of things, and were working on a fix.

 

[quarlow]

Re: PSA: Netflix still doesn't work in W10

I saw in another W10 thread someone say that Netflix worked for them. They didn't give ant steps to fix it or anything. It made me think.

I uninstalled Netflix, then did the power + vol up they have suggested before to reboot, reinstalled and bingo, it works.

 

[Desynthesis]

Re: PSA: Netflix still doesn't work in W10

I saw in another W10 thread someone say that Netflix worked for them. They didn't give ant steps to fix it or anything. It made me think.

I uninstalled Netflix, then did the power + vol up they have suggested before to reboot, reinstalled and bingo, it works.

Tried the exact same steps (the reset sequence is volume down + power, volume up + power is for screencaptures), but it didn't work for me. Guess I need to wait on the full Denim update.

 

[quarlow]

Yesterday it gave me an error again, and a reboot resolved it.

 

[Mr Lebowski]

I don't believe anyone who has an 830 that HAS NOT had the Denim update when they say NETFLIX works. MS says it's a driver issue & it won't work without that patch -which is in the DENIM update only ( so far)

 

[quarlow]

All I can offer is the attached screenshots. The error I was getting in December, and a Netflix video playing today. I also included the About Us screen from my updated phone. I am using the Inside Fast option for Windows 10, but have only had the initial install. I was skeptical at first too, because opening Netflix was the first thing I did after the update and it still errored out (I didn't grab a screenshot of the error, I don't know if the error was the same). But, now it works.