[URGENT] Windows 10 Defender told me reboot my pc but it's now stuck

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

I downloaded some file and Windows defender told me it was I virus and I had to reboot, so I clicked on "Reboot Now". But it's now stuck on the screen that appears when i install an update. It's not downloading or installing anything, it just says "Preparing Windows. Do not shut down." What should I do?
 

holdum333

New member
Oct 2, 2016
2,206
0
0
Visit site
Hi Welcome to Windows Central! How long has it been stuck? If it doesn't start after a reasonable time, shut down with the power button and try to restart Windows. Windows 10 has ways of fixing itself. If you are able to restart run Windows Defender and then run Malwarebytes Free.
If you need more help, please join the forum and start a thread. Someone will help you!
http://forums.windowscentral.com/ask-question/310085-join-windows-central-community.html
 

Members online

No members online now.

Forum statistics

Threads
323,197
Messages
2,243,435
Members
428,035
Latest member
jacobss