pjhenry1216
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- Jul 26, 2014
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For Microsoft phones there are 2 main resets.
Soft reset = hold in the power and volume-down buttons at the same time for roughly 10 seconds. A soft reset doesn't delete anything from the device. It simply provides a means to resetting the device that's frozen.
Hard reset = Also known as factory reset. Reset your phone to the factory shipped state, erasing all settings, downloaded apps and data. This can be done by either going through the operating system menu or using combo "down volume/power/camera button"
I've noticed a lot of people saying volume-down plus power button... that just opens windows feedback for me. if i just hold the power button down by itself for 10-15 seconds, it'll restart for me. is that a setting somewhere? is that normal?