Re: W10M Insider Preview 14388/390/393 Discussion (Redstone Branch, Fast & Slow Rings)
Are you unable to swipe down navi bar sliding upside from the bottom???
The user is on a 1GB RAM Lumia 635. The Lumia 635 does not allow hiding the nav bar. It is permanently in place at the bottom of the screen on that model in both 8.1 and 10.
This is an issue with the Lumia 635, while being allowed to continue on the upgrade to 10 path for the 1GB version, it is also the only handset allowed official 10 that does not allow the nav bar to be hidden. This is causing all sorts of issues from apps that do not check to see if the nav bar is present, as they issue a command to auto-hide without making sure it is allowed on the device. The programmers are simply making assumptions, and you generally find this in many 3rd party apps, or in apps written by what I call lazy programmers.
Not sure what the solution is here. It would seem a lot of trouble to program for a single device that does not allow auto-hide when that particular device was only released in one or two regions in limited quantities. The market share even among Windows Mobile devices is nearly non-existent for that device, which means it is unlikely to get much love.
It stinks, but it is what it is I'm afraid.
Send screenshots of these apps with the problem to Microsoft from within your feedback app, so they can look at things from their end. That's the best you can do at this point.