Whatsapp doesn't play videos properly on Lumia 535

Francema

New member
Jan 1, 2015
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Whatapp doesn't play videos properly any longer. Only the first 10 seconds or so are shown, but without any audio, and the the app terminates abruptly.
The problem applies both to new videos and also to older ones that I could view without any issues until recently. I tried restarting Windows Phone, but I still get the same issue.
 
Have you tried backing up your chats, reinstall Whatsapp, restore backup and then try playing?
 

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